William Grant

Will recently started as an IT apprentice in early 2021, and is currently working towards a BTEC Level 3 IT and Communications Qualification with Intequal

Will is ambitious and has previously had been volunteering for the NHS. Supporting NHS Research via monthly face to face sessions conducted over five years, supporting the clinical research facility at Southampton University Hospital Trust. Assisting the researchers in processing and presenting data from ongoing studies

Will's day to day activities revolve around the IT Support Desk, responding to IT Support Tickets and servicing our business customers. Will has experience with Microsoft Windows 10. My work activities involve training through the ConnectWise and Sophos learning platforms to become proficient in both systems by the end of each course, with the aim to continue development of my IT and communication skills over the course of the apprenticeship and hopefully in a further career in the IT sector.

He also deals with the Proactive Monitoring and the Executive Summary Reports which tell you about how your companies IT is performing over the week and often does proactive checks on both hardware in our Remote Monitoring System & your software in Sophos, making sure everything is running efficiently and effectively

I enjoy travel and last summer I travelled through Europe with a group of friends where we visited the Netherlands, Germany, Czechia, Austria, Hungary, and Croatia. I enjoy camping and walking with friends, and have climbed several mountains, including Mt. Helvellyn and Scarfell Pike in the Lake District, and have also travelled on several hiking
holidays to Austria. In recent years I visited Indonesia climbing Mount Batu, an active volcano.

Will is an avid gamer and has a lot of interest in IT and computers from building PCs to studying IT and computer science in his own time, and hopes this is the beginning of a long career within the IT sector