Company Owner & Director
Engineering Company in Hampshire
"I was really impressed with how supportive and efficient Mark was throughout, and how well he quickly identified my level of capability and adapted to it"
"I know this is a skill that many experts, particularly in areas of technology, never manage to master"
I just wanted to share some feedback with you.
Mark contacted me recently as one of our laptops was running low on space. I actually missed the initial email, but Mark also followed up a few days later which was great.
We agreed a convenient time that I could log on to the computer concerned and once on the computer Mark gave me clear instructions (at a suitable technical level) so that I could review and make the relevant decisions – he then jumped back onto the computer to carry out the agreed actions.
Commercial Director
Technical Service Company in Botley
...very impressed with the quick service, honest advice and competitive pricing"
We were fairly new medium sized company that is heavily reliant upon its IT infrastructure and the data contained within it. We began experiencing the normal problems that most companies do and soon realized we required external expertise to put it right.
Having little knowledge of IT, we were reluctant to contact a company we did not know for fear of receiving a large bill for things that we did not need. Century IT were recommended to us by our Sage support company and we therefore contacted them and requested that they help us.
We were very impressed with the quick service, honest advice and competitive pricing and have since used them to implement an antivirus, back-up and remote mail access solution in addition to a number of general tweaks to our system.
We now enjoy a trouble-free and stable IT system with the peace-of-mind that our data is safe and that help is just a phone call away should we need it.”
Managing Director
Trade Wholesale Company in Segensworth
they are people you can rely upon when things go wrong with their consistent and helpful approach. Nothing seems too much trouble
It goes without saying that when you are moving from one I.T. supplier to another, it is a nervous time, & that’s exactly where we found ourselves in early 2008. We had had several small but nevertheless annoying issues with our current IT, support & broadband supplier.
I was recommended to get in touch with Paul from Century, & boy did I give him a hard time. Our initial requirements were to upgrade the existing server, fit an additional new server, change broadband suppliers, change website host, upgrade to office 2007, allow for mobile user remote access, & to top it off, this was in 4 different locations across the UK.
Century proactively monitor our network and servers, they are on hand to provide our day to day network support. They have proven they are people you can rely upon when things go wrong with their consistent and helpful approach. Nothing seems too much trouble, all systems are working above expectations & the backup has been fantastic, Century do seem to be as they claim, “Experts in their field”.
We have used Century to expand our Security Supplies business and open up another branch, & have recently relocated our Southampton Branch, all were even smoother than I expected.
I wouldn’t hesitate in recommending Century IT to anyone who is looking for a one stop company who seem to go above & beyond when it comes to customer service.
Keep up the good work guys.
Average Customer Satisfaction Score
Average time waiting for Telephone to be answered
Average No. of IT Faults discovered per Month before
they became a business catastrophe
Longest Served Customer in Years
Managing Director
Scientific Services Company in Winchester
The service is always intelligent knowledgeable keen and effective
I have used Century IT for over 12 years. Their service has always been first class and professional.
While banks and internet services providers have often kept me waiting for an hour or more I cannot recall ever waiting for more than 1 minute for telephone service and support from Century. The service is always intelligent knowledgeable keen and effective.
Where site attendance and hardware support has been required Century is equally professional polite and effective.
For first class internet computing and IT support my advice is to look no further than Century IT.
Finance Director
Local Charity in Southampton
Century IT Services delivered a specification for a new IT & Server System that met our needs exactly"
After having fully understood our needs, which were complex and unclear at the start, they advised us on the best way to configure our new system. They Listened to our requirements and delivered a solution which covered our needs and also provided further advice and IT enhancements to assist us in the running of our organisation.
The support given to our charity during the installation and configuration of the IT system was very good and each stage was explained clearly, and all our questions on how to best utilise the new IT facilities were answered clearly both verbally and in writing.
We are very satisfied that our IT system provided by Century IT Services and it actually goes beyond meeting our original requirements, is easy to administer having received excellent training, again provided by Century IT Services. The benefits of the new system are being utilised already – a Great Result!”
