My IP Address has been Blacklisted | What Can I Do?

I think my IP Addresses may have been ‘IP Blacklisted’

If you are trying to send email but emails are being bounced or not delivered to the recipients email system – your IP address may
have been Blacklisted

Your IP address can be ‘IP Blacklisted’ for a number of reasons

• You have a virus or malware on your PC or network which is sending out SPAM
• You have some sort of Worm on your Computer
• You have been reported for sending out SPAM

  

• Your Mail server / Exchange server has been compromised

What can you do?

Well the first thing is to make sure that your computer system including your server is

• Free from Viruses and Malware
• Hasn't become an Open Mail Relay
• Hasn't been remotely compromised

Many companies that offer ‘IP Blacklist’ Service on the Internet, the longer you leave the problem, the more ‘IP Blacklist’ systems you will start to appear on

If you can’t find any viruses or malware on your computer systems after running a full scan using your current antivirus software I would recommend you try some alternative antivirus software and run another full scan

If you still cant find the issue, start scrutinising your Firewall and open ports

Once the infection is removed you can run through a process of requesting your IP addresses are removed from the ‘IP Blacklist’ To find out which ‘IP Blacklist’ you are on you can try one of the following or one of the many other ‘IP Blacklist’ providers

MX Toolbox | https://mxtoolbox.com/blacklists.aspx

WhatsMyIPAddress | https://whatismyipaddress.com/blacklist-check

DNS Checker | https://dnschecker.org/ip-blacklist-checker.php

Depending on which ‘IP Blacklist’ you are on you may be able to get your IP address removed within hours, although some removal requests take days or even longer

I would recommend you are absolutely certain the virus / malware or server compromise has been resolved before you request removal from a ‘IP Blacklist’ otherwise your removal request will likely suffer unnecessary delays.