IT Support Dorset
Are you looking for local IT Support Services in Dorset?
Are you looking for an IT Outsourcing Partner but prefer your IT Services to be delivered with the same care and attention as your own internal IT Team. With a slick and seamless business integration you can rely upon.
Century IT Services are an experienced and knowledgeable IT Outsourcing Company, with great technical expertise in a wide range of IT Services, providing effective IT Support with quick response times
We provide tailored IT Services and IT Support to small businesses and medium sized businesses across Dorset and surrounding areas.
Use the Contact Form to request a call back from our friendly Team
Ready to find out more?
Contact Century IT Services today for personalised IT solutions that empower your business to thrive in the digital age and keep your IT Systems running smoothly. Let’s build a stronger, more efficient future together.
Our customer services ethos means that, we work as an integral part of your business, an outsourced IT team, working as a natural, seamless extension to your business. IT Services and IT Support, that is provided by a consistent, accessible, approachable friendly team that you can rely upon every day, with a proven customer experience over many years.
Our style of IT Services delivery is measurable and predictable, our customers tend to be looking for a long-term business relationship based on a service delivery excellence. A business relationship very different from the industry norm.
IT Installation Services
Use our Technical Expertise for a turnkey service, from initial specification, recommendation, to Project Manage & set up your new IT infrastructure
Cloud IT Services
Using our Technical Expertise, we’ll help you choose the right Microsoft 365 Cloud IT Service for your business and set it up for you, to drive your business
Fully Managed IT Services
Outsource your whole IT System with our High Quality Fully Managed & Monitored IT Service for complete peace of mind to protect your business
IT Support Packages & IT Maintenance Contracts
Guaranteed Service Levels & Response Times - Tailored IT Support Packages & Contracts
Reactive IT Support
Providing you with Break-Fix, Ad-Hoc IT Services & Technical IT Support Services, Onsite, Offsite & Remote Support
Proactive IT Monitoring
Your IT Systems Health Proactively Monitored 24/7 using the very latest IT System Management Technology Solutions
Looking for IT Support Dorset for your Business? At Century IT Services, we understand that technology is the backbone of modern businesses. Whether you’re a small startup or an established enterprise, having a robust IT infrastructure is crucial for your success. That’s where we come in with our range of services, from a trusted IT Outsourcing Company. Talk to us about your business requirements:
Our team of experienced, professional and trusted IT Support technicians provides comprehensive support for all your information technology needs. From troubleshooting software issues to setting up secure networks, we’ve got you covered. We offer:
- Help Desk Support: Reach out to us anytime for quick solutions to your common IT issues, and Remote Support
- Network Management: Ensure seamless connectivity and efficient data transfer.
- Fully Managed IT Support: A Team of IT Experts Proactively Managing your IT Systems keeping your IT Systems running smoothly
- Microsoft Servers: We are experts in anything Microsoft Server, with many years of experience
- Cloud Solutions: Leverage the power of cloud computing for scalability and flexibility, Microsoft Cloud Solutions
- Cyber Security: Protect your sensitive data from threats and breaches, we can help you comply with PCI Compliance and GDPR Legislation
- Cyber Essentials Accreditation: Businesses are increasingly finding that they need complex Cyber Essentials Accreditation to bid for Contracts or maintain a supply chain in order to continue to operate their business. We can help you achieve Cyber Essentials Accreditation
Preventive maintenance is key to avoiding costly downtime. IT Support Dorset is our core geographical service area. Our customized maintenance contracts ensure that your systems are regularly updated, optimized, and secure. We offer:
- Regular Health Checks: Proactive monitoring to identify and address potential issues.
- Software Updates: Keep your applications and operating systems up to date.
- IT Support: Our IT Support Contracts are all inclusive and provide a predictable and fixed cost IT Support Contract
- On-Site: IT Maintenance Contracts that can be tailored for your particular requirements and can include Onsite Visits across Dorset and surrounding areas
- Managed Cyber-Security: Managed Cyber Security can help reduce the likelihood of a IT Security Data breach and Ransomware
- Backup and Recovery: Safeguard your critical data from disaster with automated data backups
Setting up new hardware or software can be daunting. Let our experts handle it for you. We provide:
- Hardware Installation: From servers to workstations, we ensure proper setup.
- Network Servers: We have performed hundreds of Server Installations, we know what works, and is going to be reliable
- Microsoft 365: Experts in everything Microsoft 365 and performed many migrations, including securing your data properly. Microsoft Cloud Solutions & Microsoft 365 Support
- Software Deployment: Install and configure software tailored to your business needs.
- Network Infrastructure: Design and implement reliable networks for seamless communication
- Experience: Our support team have years of experience in the IT industry, and are trusted IT experts
- Professionalism: We treat your business as our own, providing impartial advice.
- Independence: We’re not tied to any specific vendors, so our recommendations are unbiased.
- Local Presence: As a local company to Dorset, we understand the unique challenges faced by businesses in our community.
- Peace of mind: Many business in a wide range of industries types trust us, and renew year on year
- Recommendation: 100% of our Customers wouldn't hesitate to recommend us
- Consider Us: Think of us as a natural extension of your business, a friendly team, dedicated to your success.
- Customer Service: Our business ethos is providing outstanding customer service each and every time
If you are based in Dorset and looking for IT Support Services to help you with your Business IT Systems, why not contact us for a comprehensive IT Service from an experienced and trusted IT Services Company
Customer Reviews
Ready to find out more?
Contact Century IT Services today for personalised IT solutions that empower your business to thrive in the digital age and keep your IT Systems running smoothly. Let’s build a stronger, more efficient future together.
Contact us today
IT Support Services Dorset
IT Support Services Dorset
Customer Frequently Asked Questions
Managed IT Services play a crucial role in today’s business landscape. As organizations increasingly rely on technology for their day-to-day operations, partnering with a specialized third-party vendor for fully managed IT support offers several key advantages:
1. Proactive Monitoring and Maintenance: A managed service provider (MSP) continuously monitors your IT infrastructure, preemptively addressing issues before they impact your business. This proactive approach ensures optimal performance and minimizes downtime.
2. Expertise and Specialization: MSPs bring in-depth expertise that many in-house IT teams may lack. From cybersecurity to network infrastructure management, they offer specialized services tailored to your organization’s needs.
3. Cost-Effectiveness: Outsourcing IT support allows you to focus on your core business while benefiting from cost-effective solutions. Instead of maintaining an internal IT department, you can rely on the expertise of an MSP at a predictable monthly cost.
4. Effective Support: Fully managed IT services provide an effective IT Support Service. Whether it’s technical fixes, help desk assistance, or cybersecurity monitoring, MSPs ensure your systems are always up and running.
5. Data Security and Backup: MSPs safeguard your data against cyber threats, ensuring business continuity. They also handle backup and disaster recovery, protecting your critical information.
In summary, a fully managed IT support service frees up your time, enhances business operational efficiency, and provides peace of mind, allowing you to focus on growing your business
Are you looking for IT Support Dorset
Proactive monitoring is an essential part of any IT infrastructure.
It ensures that your business stays up and running properly and efficiently. By actively anticipating and addressing potential issues before they impact performance or cause disruptions, proactive monitoring minimizes system downtime.
Critical business processes continue without interruptions, and optimal performance is maintained.
Unlike reactive solutions, where problems are dealt with after they arise, proactive monitoring takes network management to the next level. It aims to prevent potential issues before they become real network problems. For example, it helps identify and fix security issues when breaches are less costly
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Are you looking for IT Support Dorset
Working from home has become increasingly common, especially in light of the COVID-19 pandemic. However, it’s essential to address IT security considerations to protect sensitive data and maintain a secure work environment. Here are some tips for both employees and organizations:
1.Secure Your Home Office:
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- Treat your home workspace as you would your regular office. Lock your home office when not in use, and take your laptop inside when you step away.
- Physical security matters, even at home.
2.Secure Your Home Router:
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- Change the default password on your home router. Cyber Criminals often exploit default passwords, leaving your home network vulnerable.
- Use a unique, strong password to protect your home network.
3.Use Company-Provided Equipment:
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- Whenever possible, use a company laptop for remote work. If you must use personal equipment, align it with office security standards.
- Avoid mixing personal browsing and activities while working on your own machine.
4.Implement Network Segmentation:
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- Consider splitting your home network into segments. Keep work-related devices separate from personal devices.
- This helps prevent unauthorized access to sensitive information.
5.Backup Solutions:
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- Prepare a backup solution at home. Regularly back up your work files to prevent data loss.
- Cloud storage or external drives are excellent options.
6.Stay Vigilant Against Scams:
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- Be cautious of online scams, phishing emails, and suspicious links.
- Verify the legitimacy of any communication related to work.
Remember, cybersecurity is a shared responsibility. Organizations should set policies, provide training, and monitor remote workstations. By following these guidelines, both employees and companies can enhance IT safety during home working
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Router:
- A router is a networking device that forwards data packets between computer networks.
- Its main purpose is to connect various networks simultaneously, selecting the best route for data packets to reach their intended destinations.
- A router operates at the physical layer, network layer, and data link layer of the OSI (Open Systems Interconnection) model.
- Unlike a firewall, a router does not protect your network from unwanted intruders.
- It includes a sharing provision to allow internet connection sharing between networks.
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Firewall:
- A firewall acts as a security guard for your network, monitoring and controlling incoming and outgoing network traffic based on predetermined security rules.
- All data packets entering or leaving the network pass through the firewall, which checks whether they are authorized or not.
- Firewalls work primarily at the network layer of the OSI model.
- They use encryption to secure data before transmission.
- Unlike routers, firewalls do not share the network but provide protection against threats.
In summary, a router directs data packets to their destinations, while a firewall inspects and filters network traffic to enhance security
Are you looking for IT Support Dorset
Endpoint Security Software: Endpoint security software is a critical component of any organization’s cybersecurity framework.
It specifically targets the devices connected to the corporate network, known as endpoints, including laptops, desktops, smartphones, tablets, servers, and even Internet of Things (IoT) devices. The primary function of this software is to detect, prevent, and respond to threats that these devices may encounter.
1.Comprehensive Protection Beyond Malware Detection:
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- While traditional antivirus software primarily focuses on detecting and removing known malware, endpoint security goes beyond that. It offers a broader range of security features, including:
- Threat Detection: Identifying suspicious behavior and zero-day threats.
- Firewall Management: Controlling network traffic and access.
- Data Loss Prevention: Safeguarding sensitive information.
- In essence, endpoint security provides a more holistic approach to safeguarding endpoints.
- While traditional antivirus software primarily focuses on detecting and removing known malware, endpoint security goes beyond that. It offers a broader range of security features, including:
2.Advanced Techniques and Behavioral Analysis:
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- Endpoint security often incorporates advanced features like machine learning and behavioral analysis. These techniques help identify and neutralize zero-day threats—new, previously unseen attacks that traditional security measures might miss.
- By analyzing patterns and behaviors, endpoint security solutions can proactively respond to emerging threats.
3.Data Integrity and Compliance:
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- Effective endpoint security is pivotal in ensuring data integrity and compliance with regulatory standards. It monitors and controls data access and transfer across devices, preventing data breaches and loss of sensitive information.
- Industries subject to stringent data protection regulations, such as healthcare and finance, rely heavily on robust endpoint security.
4.Adaptability to Remote Work and Digital Transformation:
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- As organizations embrace remote work and digital transformation, the number and variety of endpoints increase. This expansion creates a larger attack surface for potential cyber threats.
- Continuously updating resilient endpoint security solutions is indispensable for safeguarding organizational assets and maintaining operational continuity.
In summary, deploying endpoint security software significantly reduces the risk of cyberattacks, enhances data protection, and ensures the integrity of your organization’s network and devices
Are you looking for IT Support Dorset
Cyber Essentials is a government-backed scheme designed to help organizations protect themselves against common online threats. Here’s what you need to know:
1.Purpose:
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- Guarding Against Cyber Attacks: Cyber Essentials helps your organization defend against a wide range of common cyber attacks.
- Demonstrating Commitment: By obtaining Cyber Essentials certification, you demonstrate your commitment to cybersecurity.
2.Certification Levels:
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- Cyber Essentials: This self-assessment option provides protection against basic cyber attacks. It ensures that your organization has essential technical controls in place to prevent common threats.
- Cyber Essentials Plus: Similar to Cyber Essentials, but with an additional hands-on technical verification.
3.Benefits of Getting Certified:
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- Reassure Customers: Certification reassures customers that you are actively securing your IT against cyber attacks.
- Attract New Business: Promote your cybersecurity measures to attract new clients.
- Clear Picture of Security Level: Understand your organization’s cybersecurity posture.
- Government Contracts: Some government contracts require Cyber Essentials certification.
4.Getting Certified:
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- IASME Consortium: Our Cyber Essentials partner, the IASME consortium, can assist you in obtaining certification.
- Readiness Toolkit: Use the Cyber Essentials readiness toolkit to create a personalized action plan for meeting the requirements.
If you’re bidding for central government contracts involving sensitive information or technical products/services, Cyber Essentials certification is essential
Founded back in 2008 by three IT professionals with extensive previous careers in corporate and small business environments, Century IT's team understands the needs of organisations both small and large.
Our focus was and has always been our customers and their businesses, we actively listen to our customers and take the time to understand their business and IT issues. We take the time to understand their business aspirations.
In a world where good customer service often takes a back seat, Century IT Services culture is always Customer First. Our typical type of customer tends not to like large customer call centres and nameless people, and much prefer their IT Service Provider to be accessible, consistent and responsive and take a genuine concern in the day to day running of their business.
We offer each of our customers a Personal IT Service, working as a natural extension of their business, we know our customers by name and what their business does.
Customer Service: Our business ethos is providing outstanding customer service each and every time
The General Data Protection Regulation (GDPR) is a European Union (EU) law that was approved by the European Parliament on April 14, 2016, and went into effect on May 25, 2018. Here are some key points about GDPR:
1.Individual Privacy Rights: GDPR gives people more control over their data. Individuals have the right to access their personal data, rectify inaccuracies, and even erase their data when necessary.
2.Accountability for Organizations: Organizations that process personal data are held accountable under GDPR. They must implement measures to protect data and demonstrate compliance with the regulation.
3.Transparency and Trust: GDPR enhances transparency by requiring organizations to clearly communicate how they collect, use, and store personal data. This transparency builds trust in the digital economy.
In summary, GDPR is essential for ensuring responsible data handling, and maintaining trust in the digital world
It is becoming increasingly common that Business Insurance renewals are coming with complex exclusions and waivers if certain IT Security and Business Continuity conditions, and staff training awareness are not met.
A properly configured IT System can provide a good framework to discuss your Business Insurance renewal, whereas a poorly configured IT System will make the likelihood of a data loss or data breach event more likely.
We are familiar with Business Insurance requirements with regards to the Business IT Systems and the impact of how those IT Systems are configured
Discuss with us in depth how we can better secure your IT Systems and ensure your Business Insurance conditions are met.
Are you looking for IT Support Dorset
IT Support Services Dorset
Company Location
Our IT Support Company is based on the outskirts of Southampton, Hampshire and we cover businesses across Dorset and surrounding areas.
And we cover Businesses IT Systems in the geographical areas of Dorset, Hampshire, Wiltshire and West Sussex