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Apple iPhone Syncs 3 Days Email

11th November 2018 By Paul Marsh

Apple iPhone Syncs 3 Days | Settings to allow more than 3 Days of Email

If you are finding that after connecting your Apple iPhone to your company's Microsoft 365 email system, loads of your emails appear to be missing from your IPhone, and there seems to be an inconsistency between your computer and your IPhone.

Dont Panic

By default, the Apple IPhone only ‘syncs’ the last 3 days of emails – this is the default setting when adding a new Microsoft Office 365 email account. This setting can be changed from within the 'Settings' Control Panel on your Mobile.

Follow these easy to follow instructions and you should be working in no time at all!

Step 1 | iPhone Settings | Passwords & Accounts | Apple iPhone Syncs 3 Days Email | IT Support Southampton | IT Support Hampshire

Step 3 | Choose 'Mail Days to Sync' | Apple iPhone Syncs 3 Days Email | IT Support Southampton | IT Support Hampshire

Step 2 | Choose the Mail Account you want to change | Apple iPhone | IT Support Southampton | IT Support Hampshire

Step 4 | Choose the preferred number of Days of Email to Sync | Apple iPhone Syncs 3 Days Email | IT Support Southampton | IT Support Hampshire

Last step is to 'Back Out' of the settings screen and wait for your email to Sync

General advice would be to give some consideration on your available iPhone free storage and the amount of email you are going to download. If you have an excess of email like most people nowadays, be selective over the amount of email you want to download.

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Android settings for Microsoft Exchange Server

7th October 2018 By Paul Marsh

What is the benefit of Connecting my Android Phone

You are likely want to connect your Android phone to your company's Exchange Email Server so you can access your work email, Contacts and Calendar on your Mobile Device. Android settings for Microsoft Exchange Server

Preparation

Setting up a Microsoft Exchange email account on an Android device is a very easy task.

As long as you have a couple of details to hand, can be done in a about a minute. Android settings for Microsoft Exchange Server

To set up the Exchange account, you firstly need to go into the Android’s main settings menu.

This should look something along the lines of what is shown below. You need to find the “Accounts” section of the settings list.

Android settings for Microsoft Exchange Server - Step1

When you’ve found this, you need to tap on “Add account” and choose “Microsoft Exchange Activesync” from the following list that is shown.

Choose settings for Microsoft Exchange Server - Step2

The following screen of the Microsoft Exchange email setup will ask you for your Exchange email address and password that you would normally use with your computer.

Enter these, and then tap on the button down the bottom that says “Manual setup”

Android settings for Microsoft Exchange Server - Step3

User Login Credentials

This will provide you with the following screen asking for a few more details for the Microsoft Exchange email account.

“Domain\User name” is the field in which you need to enter your exactly what it asks, the domain you are trying to log into, and your user name. This is followed by your normal password in the next box down.

The “Exchange Server” box is the server that your Android device will try and log into to collect you emails. This for example could be along the lines of “remote.test.co.uk”

After the details are all filled in, tap on “Next” to proceed with the setup of the Microsoft Exchange account.

Android settings for Microsoft Exchange Server - Step4

Final Steps

The Android device should then proceed to connect to the server and test the connection to the Microsoft Exchange email account and the server.

If it is successful, then the following options should be presented to you. These fields are filled in with the defaults, but can be changed by simply tapping on one and modifying the selection.

This should conclude the setup of the Microsoft Exchange email account. Your emails should automatically be synced with the Android device. To access your emails, simply go into your main applications menu and click on the “Email” app.

Century IT Services are based in Totton, Southampton. Hampshire and can help you with the installation or on going I.T support of your computer, server and network. We offer a broad range of I.T services covering, internet, email, anti-spam, anti-virus solutions, we are experts in virtually anything Microsoft Server based and have extensive troubleshooting skills.

If you have an ever growing list of I.T niggles or need a server, or network installed, you have come to the right place. You can contact us on Tel. 023 80 070101 or email us at sales@century-it.co.uk for a confidential, no obligation discussion of your requirements.

USB1.0 vs USB2.0 Performance

7th August 2018 By Paul Marsh

Overview

Most computers or laptops nowadays usually have a selection of USB ports. USB1.0 vs USB2.0 Performance

You can plug external devices into to extend the functionality of your computer system or laptop.

i.e. external hard disks, external tape drives, digital cameras, memory card readers, USB memory sticks etc.

Modern computers and laptops usually come with USB 2.0 ports as standard

Whilst much older computers only have the older technology USB 1.0

USB1.0 vs USB2.0 Performance

USB1.0 vs. USB2.0 Performance

As with all technology, advances have been made over the years to improve speed and performance of USB Ports on Computers and Laptops.

To maintain backward compatibility, newer types of USB Ports come with the same type of connector as the older USB Ports, so older USB devices can still connect and operate.

The main difference between USB 1.0 and USB 2.0 is the performance or throughput;

The USB 2.0 ports are much faster than the earlier USB 1.0. Ports. USB 2.0 has an maximum throughput of around 480 mps (megabits per second)

Whilst USB 1.0 only has an average throughput of 12 mbps. That makes USB 2.0 as much as 40 times as quick as the older USB 1.0 standard

This means that if it takes around 40 minutes to transfer some files to a USB 1.0 device, using USB 2.0 it could potentially take only 1 minute. USB1.0 vs USB2.0 Performance

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Server Disk RAID Levels Explained

20th July 2018 By Paul Marsh

This article will explain what Server Disk RAID Levels are and why they are important

What is RAID

To answer it shortly, RAID stands for Redundant Array of Inexpensive/Independent Disks.

This doesn’t really answer the question though, because if you look into it a bit more, it’s easy to see that there is more to RAID than first meets the eye.

RAID comes in different levels, ranging from RAID 0 all the way to RAID 10. Although RAID levels 8 and 9 do not exist.

Each of these RAID levels work in a different way to each other.

I will go over how RAID levels 0, 1, 5 and 10. (RAID 10 also known as RAID 1+0 or 0+1).

RAID 0 Explained

Is largely used to increase the performance and speed from a collection of hard disks.

It works by striping data across the disks, sharing the data as if the two disks were just one.

The major downside to this particular level of RAID, is that if one disk goes down, then you have lost all of the data even though one or more disks may still be perfectly healthy

This is no different however, to just having a single hard disk in your computer failing, causing you to lose whatever data was stored on it should you not have backed it up.

RAID 1 Explained

The next level of RAID, is RAID 1. This works differently as it mirrors the data across however many disks are in the RAID, creating an exact copy on each disk.

This is of course very useful should you store important data across this RAID setup, as if one of the disks were to fail, then you would have lost no data at all.

As one of the other disks in the array will still have an exact copy of the data.

This array is only as large as the smallest disk in the array. This means that if you have two 500GB drives and a 250GB drive in the array, the RAID storage capacity will only be 250GB, disregarding the remaining space left on the two 500GB drives.

RAID 5 Explained

The next level of RAID to look at is RAID 5. This type of array is one of the most popular as it provides good performance, good fault tolerance and allows for high storage amounts as well as having an exceptional read speed.

Writing speed to the Array however does suffer a fair amount so is not the best choice for a Wite Intensive application, though if the Array was used to host a database, RAID 5 would be an almost perfect choice.

RAID 10 Explained

Finally, there is RAID 10. Also known as RAID 1+0 or 0+1,

This particular level of RAID array is generally regarded as the best.

On the downside, it is also the most expensive form of RAID Array to set up due to the fact that a minimum of 4 disks must be used.

The reason behind RAID 10 being called either RAID 1+0 or 0+1, is because it’s simply a combination of RAID 1’s best features and RAID 0’s best features.

This means that the data is both mirrored across drives as well as being striped leading to both very quick Read speeds as well as fast Write speeds.

If you can afford to set up a RAID 10 array, then it is definitely the one to go for as it also allows for disk failures without loss of data.

Hot Spare

In the unfortunate event that a disk should fail in the array, you can also include “Hot Spare” drives.

These drives sit idle and unused until the failure of one of the disks in the array occurs. When one does fail, the Hot Spare drive then becomes active. The Disk ARRAY can rebuild itself without disruption in place of the disk that was lost.

Summary

The above explanations clarify what RAID is and identify the benefits of each level of RAID.

Different RAID Levels are likely to be suited to different I.T environments and differennt applications

The subject of computer hardware specifications and the specifics of the types of disks and RAID Levels available can be confusing.

We would encourage you take advice from an I.T Expert before deciding upon the hardware specfication of a replacement server.

Changing the structure of a RAID Array once a Server is live is likely to be very costly and disruptive. RAID Levels ought to really be agreed upon at the Server Hardware build stage of a IT Project.

We offer Server specification design and I.T Installation work.

We offer FREE, confidential, no obligation advice, so why not give us a call.

Century IT Services - IT Services for Businesses

Providing Computer Support & IT Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex

SATA vs SAS what are the benefits?

23rd June 2018 By Paul Marsh

SATA VS SAS

For many, there can be a lot of confusion when comparing different types of server solutions especially when it comes down the type of hard drives that your server might come with.

A server with SATA hard drives can be considerably cheaper when compared to a server with SAS hard drives.

Especially if your server quote has multiple hard drives or has a RAID disk subsystem.

But this seemingly interchangeable terminology can make all the difference to your IT investment.

SATA - Serial ATA

SAS - Serial Attached SCSI

Serial ATA was designed to replace the older IDE (EIDE) hard drives which were commonly found in most home computer and business workstations.

SAS has evolved separately from the SCSI standard, SCSI drives have traditionally been found in server solutions.

Many server manufacturers including HP and Dell offer entry level servers with SATA drives, with the mid-range and higher end servers coming with SAS hard drives.

According to Seagate, SATA drives are designed to have the following features:-

Capacity intensive

SATA vs SAS what are the benefits?
SATA vs SAS what are the benefits?
Low availability
Sequential reads
Seek time 9.5ms
Designed to be on 8 Hours a day, 5 days a week

Seagate SAS drives are designed for:-

Performance Intensive
High Availability
Random Reads
Seek time of 3.5 ms (15k rpm), 3.9 ms (10k rpm)
Designed to be on 24 hours per day, 7 days per week

From a computer support or network support point of view, many SAS drive solutions also include 'hot swap' options.

Which basically means that for many RAID solutions, you can simply replace a failed drive for a replacement without rebooting or interrupting the server or users.

What does all this mean?

Basically if you want good server performance and you don't want disk I/O bottlenecks and prefer longevity over small price difference, always choose SAS over SATA.

If your requirements are for a small server in a very small office and are not worried about server performance and the larger capacity, cheaper SATA drives appeals to you then choose SATA.

Did you want to discuss your server requirements? For an informed opinion on server specifications and many other IT support subjects 'Contact Us'

Century IT Services are Expert, Responsive and Flexible

For more Information on SATA vs SAS see the following links

Segate

Seagate SAS VS SATA

3CX Certified Professional

23rd April 2018 By Paul Marsh

Modern Office Phone Systems

3CX Certified Professional - 3CX Installations

3CX Certified Professional. Are you looking for Modern Phone System for your Office?

Have you been hearing information about VoIP Office Phone Systems and wondered how could these new Office Phone Systems could be of benefit to your business? 3CX Certified Professional

Well you have come to the right place.

Have experience of 3CX Phone Systems for over 10 years.

Are 3CX Certified Professional and can offer you a masssive amount of information and experience based on a large number of Office Phone System installations.

Compatible Office Phones

3CX Certified Professional - 3CX Installations Hampshire

A 3CX Office phone system can be On Premise or in the Cloud and will happily connect to a large

range of compatible phones

Desk Phones
Dect Phones
Windows Softphone
IOS 3CX APP
Android 3CX APP
Internet Browser Based APP

On Premise or in the Cloud

3CX Features

The 3CX Phone system has a range of modern and useful features that you might only see in a Corporate Level Phone System

Including:-

On hold music and advertising
Voice mail
Voice Mail to Email
Windows Softphone for Laptops and Computers
Mobile phone app for Apple IOS and Android
You can either have your phone system in the cloud or on premise
Compatibility with a wide range of desk phones, wireless headsets, DECT Phones
Configurable Call queues and Ring Groups
Additional Features for Call Centre Wallboards and Reporting, Website Chat
Options for Multi-Location
Options for Remote Working and Home Working

These Features could potentially save large amounts of money in call charges and provide a flexible system with features that only enterprise systems offer for example; Voice Mail for all extensions, a Digital Receptionist and tele-conferencing.

We have extensive and detailed knowledge of 3CX Office Phone Systems and can tailor this solution to your business.

Cost Effective

You can use an number of compatible SIP Trunks or Fixed Phone Land Lines including PSTN and IDSN 2.0 and ISDN 30

A useful feature for Co-Location and Remote Working is the ability to place a Desk Phone Handset literally anywhere and still be part of the Office Phone System.

i.e. be able to make and recieve outgoing phone calls and be part of Ring Groups and Call Queues.

Virtualising the Phone Lines via a SIP Provider can offer a host of benefits and offer a great flexibility, cost saving over old tradditional phone lines

Installation of 3CX Phone Systems by 3cx Professional

We can install and setup your new 3Cx Phone System

Have many years experience with both the On Premise 3CX Phone System and the 3CX Cloud Phone System

Can offer assistance with :-

Initial Consultation

3CX Certified Professional - 3CX Installations
Help with Design of Ring Groups and Call Queues
Voice Mail
On Hold Music
Branch Office Routing
Remote Working
Mobile APP, both IOS and Android
Office 365 Integration
WordPress Website Integration

3CX Troubleshooting by 3CX Professional

We also offer a 3cx IT Support and Troubleshooting Service.

If you have a 3CX Phone System which hasnt been setup correctly, or you have a list of 3CX niggles that need to be resolved.

Please give us a Call and we are sure we can help.

Fore more information regarding a VoIP phone system for your business follow the links below

Century IT Phone Solutions Webpage

3CX Website www.3cx.com

Snom Website www.snom.com

Yealink Website www.yealink.co.uk