Tektips

Exchange 2003 Database Size Limits

By default, Microsoft Exchange 2003 is preconfigured to limit the size of the Exchange Data file size to 16GB. If you have Microsoft Exchange 2003 SP2 installed you can use the registry to alter the 16GB limit to a larger size, anywhere up to 75GB. You can also add further registry keys that can:-

 

  • Warn you when the Database size reaches a preset limit

 Microsoft Small Business Specialist

  • Configure the preset time of day this Database size check occurs

 

All of the Registry Changes are made in the following location:-

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<SERVER NAME>\Private-013e2e46-2cd7-4a8e-bfec-0e4652b94b00

 

 

For More Information, Visit Microsoft Technet at:-Microsoft Partner

http://technet.microsoft.com/en-us/library/aa998066(EXCHG.65).aspx

 

 

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Providing Computer Support & Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex & Berkshire

Firewall service stopped because an application filter module C:\WINDOWS\system32\msvcrt.dll generated an exception code C0000005

You may find you have intermittent Microsoft ISA Firewall crashes on a Microsoft Small Business Server 2003 Premium Edition that has Symantec Endpoint Protection and Symantec Backup Exec Installed.

 

When Symantec Backup Exec is backing up, an event is is displayed in the Application Event Viewer (see below) and users lose connectivity to the SBS 2003 server:-  

Event Type: Error
Event Source: Microsoft Firewall
Event Category: NoneMicrosoft Small Business Specialist
Event ID: 14057
Date: 29/09/2009
Time: 08:32:08
User: N/A
Computer: Server-SBS
Description:
The Firewall service stopped because an application filter module C:\WINDOWS\system32\msvcrt.dll generated an exception code C0000005 in address 77BC6F76 when function CompleteAsyncConnect was called. To resolve this error, remove recently installed application filters and restart the service.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

 

To resolve this problem you will need to add some exceptions to the Symantec Endpoint Protection Manager - Centralized  Exceptions Policies.

Add some exceptions to exclude Microsoft ISA Server data directories from being included in the Symantec Endpoint Realtime Scanning.

 

symantec-endpoint-isa-firewall-errors

Symantec Endpoint Protection Manager Console

 

  

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Symantec Endpoint Protection - Centralized Exceptions

 

 

symantec-endpoint-isa-firewall-errors4

Symantec Endpoint Protection - Exclude ISA Cache Folder

  

 

 

symantec-endpoint-isa-firewall-errors3

Symantec Endpoint Protection - Add Exception for ISA Log Folder

 

 

 

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ISA 2004 / ISA 2006 - Bypassing Web Proxy

Microsoft Small Business Specialist 

You might find some of your network users cant access certain sites when behind a Microsoft ISA 2004 Server.

 

 

These sites could be online banking, ecommerce or other web site which doesnt like parts of its web site being accessed through a proxy server.

 

 

isa 2004

 

The trick is to modify your ISA 2004 configuration to add certain sites to a ‘Directly Access’ list.

 

You can find this setting in configuration, networks, internal network. If you double click on the ‘Internal Network’ and choose the ‘Web Browser’ tab, you can add your list of domains or internet addresses that you want to bypass the ISA 2004 Server Web Proxy.

 

isa 2004 support

 

Useful Links

Microsoft ISA Server

 

 

 

Century IT Services - Getting IT Right
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Microsoft Outlook - Email Hyperlink Problems

When you click a hyperlink in Microsoft Outlook email an error is displayed saying :-

 

“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

 

This is caused by a registry corruption after you have upgraded to Microsoft Internet Explorer 6 or 7ms-reg-partner

 

You should be able to repair this problem by reseting the Internet Explorer Web Settings.

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For more information refer to the Microsoft support article

 

http://support.microsoft.com/kb/310049

 

 

Century IT Services - Getting IT Right
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Outlook “Cannot create file” error when opening attachments

Outlook 2007 displays an error message when opening an Excel attachment

“Cannot create file:” error

 

This can be caused by deleting the complete contents of your “Temporary Internet Files” folder. When you open an attachment in Outlook 2007, it uses a folder in the “Temporary InterneMicrosoft Small Business Specialistt Files” folder as a temporary store for  the file attachment in Outlook.

 

To solve this problem, you will need to edit the registry, see below:-

Locate and click the following key in the registry using regedt32:Microsoft Partner
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security\OutlookSecureTTempFolder

1) Make sure the path exists

2) Set the key to read-only for the user

 

 

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HP2600N Print Quality Problems

Ever had a problem with a HP2600N colour laser printer where the Magenta is faded, even when you print the demo pages or supplies status print outs the Magenta is faded or washed out?

 Microsoft Partner

The self test and cleaning page come out fine?

 

There seems to be a design flaw with these printers. The Magenta cartridge sits in the bottom of the printer and over a period of time, Magenta toner leaks out through apparent normal use.Microsoft Small Business Specialist

 

Toner dust builds up on the mirrors and lens inside the laser unit causes the fading. The only way to resolve this problem is to get the lens and mirrors cleaned.

 

I would advise getting this work carried out by a skilled technician, this procedure is not for the in-experienced. Incorrect repair of the laser unit can cause blindness , cancer or electric shock.

 

 

Century IT Services - Getting IT Right
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Printers that use ports that do not begin with COM, LPT, or USB are not redirected in a remote desktop or a terminal services session

microsoft_small_business_specialist_logo

When you use remote desktop to connect to a terminal server, certain types of printers are not automatically connected to the terminal server session.

 

Follow these steps:ms-reg-partner

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type FilterQueueType, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Type FFFFFFFF, and then click OK.
  7. Close the Registry Editor.
  8. Restart your computer.

This enables all ports on the client to be redirected.

 

For more information, refer to the following Microsoft support article:-

 

http://support.microsoft.com/kb/302361#LetMeFixItMyselfAlways

 

 

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You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting

microsoft_small_business_specialist_logoWe have noticed problems with Microsoft Office 2003 after applying Office 2003 SP3 updates.

Files created with earlier versions of Microsoft Office 2003 would not open and came up with an error message saying that registry policy would not allow the open of files from earlier versions of Word!

 

 

It seems that this block of older word files is a feature of Office 2003 SP3… It use is supposed to block some older Office document files which were created in earlier versions of Office. These earlier document versions could be opened in pre-SP3 version but are now considered possibly unsafe.

 

 

To re-enable functionality of opening previous versions of Office documents you will need to follw a Microsoft support document which will involve the editing of your registry.

 ms-reg-partner

 http://support.microsoft.com/kb/941636/

 

 http://support.microsoft.com/kb/938810/