<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Century IT - IT Support &#38; IT Services Blog &#187; Ask The Expert</title>
	<atom:link href="http://www.century-it.co.uk/itservices-itsupport-blog/index.php/category/ask-the-expert/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.century-it.co.uk/itservices-itsupport-blog</link>
	<description>Century IT - IT Support &#38; IT Services Blog</description>
	<lastBuildDate>Mon, 14 May 2012 12:23:50 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
		<item>
		<title>Journaling Exchange Email</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/05/journaling-exchange-email/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/05/journaling-exchange-email/#comments</comments>
		<pubDate>Mon, 14 May 2012 12:11:21 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Journaling Exchange Email]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=2171</guid>
		<description><![CDATA[A common question we get asked is ‘how can we keep an audit trail or copy of all of our incoming and outgoing emails?’ &#160; This is a very broad question and without knowing a bit more information on your particular I.T infrastucture or computer setup it would be a difficult question to answer with [...]]]></description>
			<content:encoded><![CDATA[<p>A common question we get asked is ‘how can we keep an audit trail or copy of all of our incoming and outgoing emails?’</p>
<p><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/05/iStock_000004481467Small.jpg"><img class="size-medium wp-image-2175 alignright" style="margin: 15px;" title="I.T Support, Server Troubleshooting, " src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/05/iStock_000004481467Small-210x300.jpg" alt="Microsoft Exchange Troubleshooting" width="210" height="260" /></a></p>
<p>&nbsp;</p>
<p>This is a very broad question and without knowing a bit more information on your particular I.T infrastucture or computer setup it would be a difficult question to answer with accurate advice and we would advise you discuss this topic with us to get a full appraisal of your particular situation.</p>
<p>&nbsp;</p>
<p>Generally for most businesses there is a legal requirement to keep copies of all written advice, recommendations, quotations or work for a period of up to 7 years, or in some instances, even longer! (this includes emails)</p>
<p>&nbsp;</p>
<p>Your employee pool will proably be quite a transient enviroment over a 7 year period and therefore it would be quite impossible and impractical to request each employee keep their own historical email records, therefore it is ultimately the repsonsibility of the the company Director or Company Owner to ensure that such records are kept, as is in most cases of dispute it is generally the Company Owner or Director that is legally liable</p>
<p>&nbsp;</p>
<p>Tradditionally the types of business you would generally associate with journaling emails may have been Solicitors or Accountants Practice, Independant Financial Advisor (I.F.A) or Mortgage Advisor, a Doctors Clinic or VET for example, although nowadays generally all types of businesses need to keep a journal record of incoming and outgoing emails.</p>
<p>&nbsp;</p>
<p>Most, if not all companies should keep a journal of their incoming and out going email, especially if you:&#8211;</p>
<p>&nbsp;</p>
<ul>
<li>Provide a service</li>
</ul>
<p>&nbsp;</p>
<p><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/05/iStock_000006265614XSmall.jpg"><img class="size-medium wp-image-2176 alignright" style="margin: 15px;" title="I.T Support, Server Troubleshooting" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/05/iStock_000006265614XSmall-300x225.jpg" alt="Hampshire I.T Support" width="218" height="144" /></a></p>
<ul>
<li>Offer advice or Recommendations</li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Your business generally communicates via email</li>
</ul>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>If your company&#8217;s in-house email system uses Microsoft Exchange server, the chances are you probably have the tools to &#8216;journal&#8217; your own email in-house rather than source an external company or to do this work for you.</p>
<p>&nbsp;</p>
<p><strong><span style="color: #ff0000;">For a confidential, no obligation discussion about <em>Your</em> business why not give us a call. Tel. 023 8007 0101</span></strong></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">Century IT Services &#8211; Getting IT Right</span></h3>
<h3>Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire</h3>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/05/journaling-exchange-email/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>True cost of a colour laser printer</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/04/true-cost-of-a-colour-laser-printer/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/04/true-cost-of-a-colour-laser-printer/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 12:50:52 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[True Cost of a Colour Laser Printer]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=2124</guid>
		<description><![CDATA[The introduction of laser printers into the world of printing was a revolution, allowing for easier, more efficient and more accurate printing. Laser printers are able to print off thousands and thousands of pages with little effort and at a reasonable pace also. &#160; But it’s all well and good that they can do it [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">The introduction of laser printers into the world of printing was a revolution, allowing for easier, more efficient and more accurate printing. Laser printers are able to print off thousands and thousands of pages with little effort and at a reasonable pace also.</p>
<p>&nbsp;</p>
<h3><span style="color: #339966;"><em>But it’s all well and good that they can do it at a reasonable PACE… but what about at a reasonable PRICE?</em></span></h3>
<p style="text-align: justify;"><span style="color: #339966;"><em><br />
</em></span></p>
<p style="text-align: justify;">The cost of a laser printer has come down greatly since they were first introduced, but it’s not the cost of the printer itself that you should be looking at. It’s the cost of the toner cartridges, belt units, fuser units and other mechanical parts of the printer that have a specific lifespan. For example the average belt unit lasts for around 50,000 pages before it will need replacing. These replacement parts can build up to a shocking amount and it starts to make you wonder, is there a cheaper and better alternative to this seemingly perfect solution?</p>
<p>There are services out there that do printing contracts or “pay per print” services, which hire a printer out to you and charge for each print you make. This is usually based on a contract spaced over a year or more and in the long run, it appears that the service could prove to be a cheaper alternative.</p>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/04/OKIc310.jpg"><img class="size-full wp-image-2125 aligncenter" style="margin: 5px;" title="OKI c310" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/04/OKIc310.jpg" alt="" width="154" height="154" /></a></p>
<p style="text-align: justify;">Based on the Oki C310 laser printer, the costs of running the printer for 200,000 pages under normal usage was very high. This is because you not only have to change the toner cartridges, but other mechanical parts of the printer also, such as the transfer belt, fuser unit or waste toner box.</p>
<p style="text-align: justify;">The printer may have only cost around £280 to begin with, but based on an even balance of colour and black and white printing for 200,000 pages the cost of the toner cartridges alone came to a total of around £8,195.57 based on using the higher capacity toner’s that are available. The actual amount of toner used could well be less, but the price would still remain very high. Add this to the cost of the other mechanical parts that would have to be replaced over this many pages printed and it that brings the total to around £9579.76* for all consumables.</p>
<p>&nbsp;</p>
<h2 style="text-align: center;"><span style="color: #ff0000;"><strong>£9,579.76!</strong></span></h2>
<p>&nbsp;</p>
<h3><span style="color: #008000;">All of a sudden, the cheap little laser printer seems very, very expensive.</span></h3>
<p>&nbsp;</p>
<p style="text-align: justify;">Looking at the average costing for a pay per print service it is easy to see that the price difference can be vast. If it is based on the cost for printing being 0.4p for a B&amp;W print, and 4p for a colour print with the hire <a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/04/confused.jpg"><img class="alignright size-medium wp-image-2138" style="margin: 15px;" title="Huh?" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/04/confused-206x300.jpg" alt="" width="133" height="213" /></a>of an appropriate printer for a year at a cost of £672, then the total comes to just  £5072! Less than half the price!</p>
<p style="text-align: justify;">This is not including other charges that the company providing the service may charge, but it is clear to see that the overall cost is not going to be anywhere near as expensive as the “cheap” little laser printer from before!<br />
So before you go out and buy a laser printer for your business, consider going down the line of a printing contract, as it could save you and your business a considerable amount of money!</p>
<h3> </h3>
<h3> </h3>
<h3><span style="color: #008000;">If you are looking at replacing your colour laser printer and are interested in getting yourself some leasing costs to compare against a purchase cost, please give us a call or our business expert in this field</span></h3>
<h3> <a href="http://www.abbeyofficesolutions.com" target="_blank"><img class="size-medium wp-image-2158 alignleft" style="margin: 15px;" title="Abbey Logo" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2012/04/Abbey-Logo-300x162.jpg" alt="" width="207" height="98" /></a></h3>
<h3> </h3>
<h3> </h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="color: #999999;">* costs are based on 200,000 Prints and using an average of only a 30% usage for the colour cartridges compared to black.</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">Century IT Services &#8211; Getting IT Right</span></h3>
<h3><span style="color: #000000;">Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire</span></h3>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2012/04/true-cost-of-a-colour-laser-printer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Exchange Server Support</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/12/microsoft-exchange-server-suppor/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/12/microsoft-exchange-server-suppor/#comments</comments>
		<pubDate>Sun, 04 Dec 2011 19:14:46 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Microsoft Exchange Server Support]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=1853</guid>
		<description><![CDATA[Benefits of Microsoft Exchange Server &#160; Microsoft Small Business Specialist, Microsoft Exchange Expert, Microsoft Exchange Trouble shooter, Microsoft Exchange Problems, Microsoft Small Business Server 2003, 2008, 2011, Exchange 2003, 2007, 2010, Microsoft Partner &#160; &#160; This article has been written by a small business for small businesses as a free, easy to read and understand [...]]]></description>
			<content:encoded><![CDATA[<h2><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png"><img class="alignright size-full wp-image-129" style="margin: 15px;" title="Microsoft Small Business Specialist" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png" alt="" width="123" height="63" /></a>Benefits of Microsoft Exchange Server</h2>
<p>&nbsp;</p>
<p><strong><span style="color: #008000;">Microsoft Small Business Specialist, Microsoft Exchange Expert, Microsoft Exchange Trouble shooter, Microsoft Exchange Problems, Microsoft Small Business Server 2003, 2008, 2011, Exchange 2003, 2007, 2010, Microsoft Partner</span></strong></p>
<p>&nbsp;</p>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2010.png"><img class="size-medium wp-image-1467 aligncenter" style="margin: 15px;" title="Exchange Server 2010" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2010-300x47.png" alt="" width="300" height="47" /></a></p>
<p>&nbsp;</p>
<p style="text-align: justify;">This article has been written by a small business for small businesses as a free, easy to read and understand document on the benefits of <strong>Microsoft Exchange Server</strong>.</p>
<p style="text-align: justify;">We have tried to use plain English to simplify the technical jargon, to help businesses make an informed decision on how <strong>Microsoft Exchange Server</strong> will help and support their business.</p>
<p>&nbsp;</p>
<p style="text-align: center;"> <a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2007.png"><img class="size-medium wp-image-1466 aligncenter" style="margin: 15px;" title="Exchange Server 2007" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2007-300x47.png" alt="" width="300" height="47" /></a></p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">What is Microsoft Exchange Server?</span></h3>
<p style="text-align: justify;"><strong>Microsoft Exchange Server</strong> is comprehensive piece of email and collaboration software designed for businesses.</p>
<p>&nbsp;</p>
<p style="text-align: justify;"><strong>Microsoft Exchange Server</strong> can make your business more productive and make your email system more flexible and feature rich. You should consider that a <strong>Microsoft Exchange Server</strong> as a massive upgrade in features and capability when compared to Internet Service Provider’s (ISP’s) hosted POP3 mailboxes.</p>
<p>&nbsp;</p>
<p style="text-align: justify;"><strong>Microsoft Exchange Server</strong> is a reliable and robust industry standard email and collaboration system suited to businesses of all sizes.</p>
<p>&nbsp;</p>
<p style="text-align: justify;">Quite simply put,<strong> Microsoft Exchange Server</strong>, if properly installed and setup, has the potential to make your business more profitable by making certain operations of your business slicker and less time consuming in manpower.</p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">What Productivity Features Can I Expect</span></h3>
<p>&nbsp;</p>
<p>• User and Group mailboxes</p>
<p>• Unlimited Mailbox and Group Email Aliases</p>
<p>• Shared Calendars &amp; Tasks</p>
<p>• Centrally stored contacts</p>
<p>• Full integration with compatible mobile phones</p>
<p>• Integration with <strong>CRM products</strong></p>
<p>• Remotely Access email via a web portal &#8211; Outlook Web Access</p>
<p>• Secure Remote Microsoft Outlook email functionality</p>
<p>• <strong>Spam filtering</strong></p>
<p>&nbsp;</p>
<p style="text-align: justify;">Besides all of the immediately obvious features/reasons for implementing a<strong> Microsoft Exchange Server</strong> in your business there are also some other not well known benefits of resource management.</p>
<p>&nbsp;</p>
<p style="text-align: justify;">For example you can use the<strong> Microsoft Exchange Server</strong> to electronically manage the following shared resources</p>
<p>&nbsp;</p>
<p>• Meeting rooms</p>
<p>• Projectors</p>
<p>• Company pool cars</p>
<p>• Booking of company vans</p>
<p>• Employee Sickness</p>
<p>• Employee Holidays and Holiday Requests</p>
<p>&nbsp;</p>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2007.png"><img class="size-medium wp-image-1466 aligncenter" style="margin: 15px;" title="Exchange Server 2007" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2007-300x47.png" alt="" width="300" height="47" /></a></p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">What Compliance Features Can I Expect?</span></h3>
<p style="text-align: justify;">A <strong>Microsoft Exchange Server</strong> is primarily, a robust and reliable email platform specifically designed for businesses, but you can also utilise <strong>Microsoft Exchange Server</strong> systems to help you ensure you meet your electronic communication&#8217;s legal and compliance obligations.</p>
<p>&nbsp;</p>
<p style="text-align: justify;">There are numerous facilities which can be implemented but generally the most commonly used benefits are:-</p>
<p>&nbsp;</p>
<p>• Centrally Stored Email within the Business Premises</p>
<p>• Journaling (Recording Copies of) Incoming and Outgoing Emails</p>
<p>• Centrally Controlled Email Footers and Disclaimers</p>
<p>• Auto responding of incoming Emails to ensure SLA’s are met</p>
<p>• Central Data Backup and Data Restore of Key Email Systems</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p style="text-align: justify;">Utilising a combination of the above can help your business meet its compliance and data protection obligations.</p>
<p style="text-align: justify;">Ensuring compliance with governing bodies for example FSA, ACCA, Law Society and also Data Protection obligations.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">How Can I Get <strong>Microsoft Exchange Server</strong>?<a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png"><img class="alignright size-full wp-image-129" style="margin: 15px;" title="Microsoft Small Business Specialist" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png" alt="" width="123" height="63" /></a></span></h3>
<p><strong>Microsoft Exchange Server</strong> can be purchased either as a separate product or is included within<strong> Microsoft Small Business Server</strong>.</p>
<p>&nbsp;</p>
<p><span style="color: #008000;"><strong>If you would like to speak to an I.T Expert, why not give us a telephone call to discuss your requirements and clarify any business specific questions you may have.</strong></span></p>
<p>&nbsp;</p>
<p><span style="color: #008000;"><strong>To ensure you purchase the correct version we would recommend you get sound expert advice.</strong></span></p>
<p>&nbsp;</p>
<p><span style="color: #ff0000;"><strong>If you are looking for support for your Microsoft Exchange Server &#8211; Telephone us on Tel. 023 8007 0101</strong></span></p>
<p>&nbsp;</p>
<h3 style="text-align: justify;"><span style="color: #008000;">Microsoft Small Business Specialist, Microsoft Exchange Expert, Microsoft Exchange Trouble shooter, Microsoft Exchange Problems, Microsoft Small Business Server 2003, 2008, 2011, Exchange 2003, 2007, 2010, Microsoft Partner</span></h3>
<h3 style="text-align: justify;"></h3>
<h3 style="text-align: justify;"></h3>
<h3 style="text-align: justify;"></h3>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2010.png"><img class="size-medium wp-image-1467 aligncenter" style="margin-top: 15px; margin-bottom: 15px;" title="Exchange Server 2010" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2010-300x47.png" alt="" width="300" height="47" /></a></p>
<p>&nbsp;</p>
<h3><span style="color: #008000;">Century IT Services – Getting IT Right</span></h3>
<h3>Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire.</h3>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/12/microsoft-exchange-server-suppor/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>My IP Has Been Blacklisted What Can I Do</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/05/my-ip-has-been-blacklisted-what-can-i-do/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/05/my-ip-has-been-blacklisted-what-can-i-do/#comments</comments>
		<pubDate>Tue, 17 May 2011 10:53:40 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Email Blacklisted]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=1167</guid>
		<description><![CDATA[I think my IP Addresses may have been &#8216;Blacklisted&#8217; If you are trying to send email but emails are being bounced or not delivered to the recipients email system &#8211; your IP may have been blacklisted. Your IP address can be &#8216;Blacklisted&#8217; for a number of reasons You have a virus or malware on your [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/thumbnail.jpg"><img class="alignright size-medium wp-image-212" style="margin: 15px;" title="sypware, malware, key loggers, viruses " src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/thumbnail-250x300.jpg" alt="sypware, malware, key loggers, viruses " width="180" height="216" /></a>I think my IP Addresses may have been &#8216;Blacklisted&#8217;</p>
<p>If you are trying to send email but emails are being bounced or not delivered to the recipients email system &#8211; your IP may have been blacklisted.</p>
<p>Your IP address can be &#8216;Blacklisted&#8217; for a number of reasons</p>
<ul>
<li>You have a virus or malware on your PC or network which is sending out SPAM</li>
<li>You have been reported for sending out SPAM</li>
<li>Your Mail server / Exchange server has been compromised</li>
</ul>
<p>What can you do? Well the first thing is to make sure that your computer system including your server is free from viruses or malware and if it is infected remove the infection as soon as possible. There are many companies that offer &#8216;blacklist&#8217; services on the internet, the longer you leave the problem, the more &#8216;blacklist&#8217; systems you will start to appear on.<a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png"><img class="alignright size-full wp-image-129" style="margin: 15px;" title="Microsoft Small Business Specialist" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/microsoft_small_business_specialist_logo.png" alt="Microsoft Small Business Specialist" width="123" height="63" /></a></p>
<p>If you can&#8217;t find any viruses or malware on your computer systems after running a full scan using your current antivirus software I would recommend you try some alternative antivirus software and run another full scan.</p>
<p>Once the infection is removed you can run through a process of requesting your IP addresses are removed from the &#8216;Blacklist&#8217; To find out which &#8216;blacklist&#8217; you are on you can try one of the following <a title="MX ToolBox" href="http://www.mxtoolbox.com/blacklists.aspx" target="_blank"><span style="color: #0000ff;">MX Toolbox</span></a>, <a title="Black List Check" href="http://whatismyipaddress.com/blacklist-check" target="_blank"><span style="color: #0000ff;">Black List Check</span></a>, <a title="SPAMHAUS" href="http://www.spamhaus.org" target="_blank"><span style="color: #0000ff;">SPAMHAUS</span></a> or one of the many other &#8216;blacklist&#8217; providers.</p>
<p>Depending on which &#8216;blacklist&#8217; you are on you may be able to get your IP address removed within h<a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/ms-reg-partner.jpg"><img class="alignright size-full wp-image-132" style="margin: 15px;" title="Microsoft Partner" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/ms-reg-partner.jpg" alt="Microsoft Partner" width="114" height="70" /></a>ours, although some removal requests take days or even longer. I would recommend you are absolutlely certain the virus/malware or server compromise has been resolved before you request removal from a &#8216;blacklist&#8217; otherwise your removal request will likely suffer unnecessary delays.</p>
<p><strong>Often the reason behind the &#8216;blacklist&#8217; can be complex and beyond the skills of a normal computer user and you may need to speak to an IT professional to rectify the situation.</strong></p>
<h3><span style="color: #339966;">Century IT Services &#8211; Getting IT Right</span><br />
Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire</h3>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/05/my-ip-has-been-blacklisted-what-can-i-do/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Exclaimer Email Disclaimers</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/01/exclaimer-email-disclaimers/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/01/exclaimer-email-disclaimers/#comments</comments>
		<pubDate>Sun, 09 Jan 2011 11:01:31 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Exclaimer Email Disclaimers]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=1447</guid>
		<description><![CDATA[IS YOUR COMPANY SENDING EMAILS ILLEGALLY? Avoid a fine of £1000 and a daily fine of up to £300 &#160; &#160; Since the 1st October 2008, your company could face a considerable fine for not ensuring all it&#8217;s business emails contain specific information about it. The Companies Act 1985 requires all LTD, PLC, and LLP [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exclaimer.gif"><img class="aligncenter size-full wp-image-1473" style="margin: 15px;" title="Exclaimer Accredited Partner" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exclaimer.gif" alt="" width="179" height="41" /></a></p>
<h3><span style="color: #ff0000;">IS YOUR COMPANY SENDING EMAILS ILLEGALLY?</span></h3>
<p><span style="color: #ff9900;">Avoid a fine of £1000 and a daily fine of up to £300</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><strong>Since the 1st October 2008, your company could face a considerable fine for not ensuring all it&#8217;s business emails contain specific information about it. </strong></p>
<p><strong>The Companies Act 1985 requires all LTD, PLC, and LLP companies to include the following details on all it&#8217;s business e-mails:</strong></p>
<p>&nbsp;</p>
<ul>
<li><strong>The Company registration number.</strong></li>
<li><strong>The place of registration. (E.g. Scotland &amp; Wales)</strong></li>
<li><strong>The Registered office address.</strong></li>
</ul>
<p>&nbsp;</p>
<p><strong>This must be presented in a clear a legible manner. Although many companies add signatures, Confidentiality notices and Disclaimers to their emails, these are often inconsistent between users, computers and mobile devices, and when new people join this is an important task easily forgotten.</strong></p>
<p>&nbsp;</p>
<p style="text-align: center;"><img class="aligncenter size-medium wp-image-1466" style="margin: 15px;" title="Microsoft Exchange Server 2007 - Troubleshooting" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2007-300x47.png" alt="" width="300" height="47" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>For many businesses it can be very difficult to police their email systems and ensure each user meticulously complies with not only business law but the company policies on email and internet use. It can be impossible to check every computer,workstation, laptop and mobile phone (or ipad) complies with email disclaimer policy &#8211; thats before we begin to look at remote and home users (thats another bag of worms!)</p>
<p>&nbsp;</p>
<p>In an age where company personnel will send emails from a range of different sources including Office mail, Web mail or a portable handheld device the chances of a single email slipping through the net is even greater. Unfortunately one improperly disclaimed email is all it could take to land your company a significant fine.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><img class="aligncenter size-medium wp-image-1467" style="margin: 15px;" title="Microsoft Exchange Server 2010 Troubleshooting" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exchange-Server-2010-300x47.png" alt="" width="300" height="47" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="color: #008000;"><strong>Thankfully there&#8217;s a simpler, more cost effective way!</strong></span></p>
<p>Thankfully you don&#8217;t need to worry about this issue any longer if you speak to the right I.T experts, there is now a simpler, more cost effective and relatively inexpensive way to ensure all your business emails remain legal, a method which is not dependent on individual users or computers and doesn&#8217;t have any time implication at all.</p>
<p>&nbsp;</p>
<p>If you are using Microsoft Small Business Server (2003, 2008 or 2011), or Microsoft Exchange (2003, 2007 or 2010) you can install some disclaimer software directly on the Exchange Server and this software will automatically disclaim emails as they leave your server</p>
<p>&nbsp;</p>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exclaimer.gif"><img class="aligncenter size-full wp-image-1473" style="margin: 15px;" title="Exclaimer Accredited Partner" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/Exclaimer.gif" alt="" width="179" height="41" /></a></p>
<p>&nbsp;</p>
<p><strong><span style="color: #008000;">Automatically and Reliable &#8211; Guaranteed!</span></strong></p>
<p>This disclaimer software will automatically add the vital business information to each and every outgoing email. Wherever your company email is sent from, Disclaimer will ensure your business stays legal</p>
<p>&nbsp;</p>
<h3>If you need an I.T expert to take a fresh look at how your business works and to dicusss how you can make significant and affordable productivity improvements to your business why not give us a call and let us <span style="color: #008000;">Empower Your Business For Growth</span> &#8211; <span style="text-decoration: underline;"><span style="color: #008000; text-decoration: underline;"><strong><a title="Contact us - Experts at Century IT Services" href="http://www.century-it.co.uk/contact.asp" target="_blank"><span style="color: #008000; text-decoration: underline;">Contact Us</span></a></strong></span></span></h3>
<p>&nbsp;</p>
<p style="text-align: center;"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/mail-disclaimers.png"><img class="aligncenter size-full wp-image-1479" style="margin: 15px;" title="mail disclaimers" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2011/09/mail-disclaimers.png" alt="" width="261" height="32" /></a></p>
<p>&nbsp;</p>
<h4><span style="color: #008000;">Century IT Services – Getting IT Right</span></h4>
<h4>Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire.</h4>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2011/01/exclaimer-email-disclaimers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Windows 7 Is it ready for you?</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/11/windows-7-is-it-ready-for-you/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/11/windows-7-is-it-ready-for-you/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 11:33:29 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Ask The Expert]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Action Center]]></category>
		<category><![CDATA[Aero Peek]]></category>
		<category><![CDATA[Aero Shake]]></category>
		<category><![CDATA[Improved User Interface]]></category>
		<category><![CDATA[ISO Burner]]></category>
		<category><![CDATA[Windows 7 Home Premium]]></category>
		<category><![CDATA[Windows 7 Professional]]></category>
		<category><![CDATA[Windows 7 Ultimate]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=878</guid>
		<description><![CDATA[    In this article we will have a look at Microsoft&#8217;s newest Operating System and what the differences are than previous Versions, its availability, and what it can do for you. But first a few words about Windows Vista, well after the success of Windows XP it was always going to be a hard [...]]]></description>
			<content:encoded><![CDATA[<h3 style="TEXT-ALIGN: justify"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7home.jpg"></a><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7pro.jpg"></a><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7ultimate1.jpg"></a> <a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/windows-7-logo2.jpg"><img class="size-full wp-image-887 alignnone" style="margin: 0px; border-width: 0px;" title="Windows 7 Logo" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/windows-7-logo2.jpg" alt="Windows 7 Logo" width="318" height="77" /></a></h3>
<p style="TEXT-ALIGN: justify"> </p>
<p style="TEXT-ALIGN: justify">In this article we will have a look at Microsoft&#8217;s newest Operating System and what the differences are than previous Versions, its availability, and what it can do for you.</p>
<p style="TEXT-ALIGN: justify">But first a few words about Windows Vista, well after the success of Windows XP it was always going to be a hard act to follow, and unfortunately for Microsoft Windows Vista did not follow it very well. Microsoft conceded and continued to supply Windows XP to the PC Manufacturers due to high demand for it.</p>
<p style="TEXT-ALIGN: justify">Enter Windows 7, and a very public announcement it was too, with Microsoft freely distributing a late Beta Version, and after that a Release Candidate. This was a marketing plan and a good way of getting Windows 7 to as many people as it could before the launch date, so that the code could be tested, corrected and revised as much as possible before launch. Another criticism of Windows Vista was that it lacked drivers for much of the hardware that users already had purchased, that means that printers, scanners, video cards and the like would not work with Vista out of the box. Microsoft has addressed this problem by providing as many drivers as possible built into Windows 7, in fact more and more have been added from even the ones included in the beta and release candidate versions. The fact that the drivers that were produced by hardware manufacturers for Windows Vista will also work with Windows 7 makes the problem of limited drives a lot less of a problem. Delivering the drivers to the pc has also been enhanced, now Windows Updates provides these drivers in the same way that critical updates and service packs are delivered. The new features are a big step forward a dynamic task bar, windows manipulation, better driver support, Windows XP mode for Business and Ultimate versions. However one of the biggest steps forward is the start up and shutdown times, anyone who has waited for Vista to shutdown will be please to hear this!</p>
<p style="TEXT-ALIGN: justify">If you are intending to install Windows 7 on a laptop the initial indications are that the power saving is more efficient, which means that battery life should be longer. Other features for mobile users include a Location-Aware printing, which makes printing documents far easier if you are moving from office to office. Another technology that is maturing with Windows 7 is the support for 64bit computers. Using a 64 bit Operating system with the appropriate hardware means that Windows can use gigabytes of memory, the limit of the traditional 32bit Windows is 3 &#8211; 4 Gb. This means that with 64 bit computing many more programs can be running at the same time than before, and swapping between them will become easier.</p>
<p style="TEXT-ALIGN: justify"> </p>
<h2 style="TEXT-ALIGN: justify"><span style="color: #008000;">Improved User Interface</span></h2>
<p style="TEXT-ALIGN: justify">Microsoft has made a considerable number of enhancements to the User Interface from Windows Vista. This addressed a few problems regarding windows management; some of the changes are of a more entertaining nature.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Aero Shake</span><br />
</strong>Hold down a window by its top border (or any other part) and shake your mouse to minimize all other windows. Alternative Shortcut: Win + Home.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Aero Peek</span></strong><br />
Hold your mouse icon over a program icon in the TaskBar to get a preview of the program (if it&#8217;s running), then move your mouse and hold it over this icon to bring up the actual window itself. Click to bring this window up permanently or just move the mouse away.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Action Center<br />
</span></strong>This feature is an extension of the old security centre that first appeared in Windows XP in Service Pack 1. It basically informs you of any potential security problems, and system updates that are required. Most of the time it will sit quietly monitoring, but when things need attention it will start alerting.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">ISO Burner</span></strong><br />
As software distribution is now mostly electronic, this has created a need for a in built Windows utility that will create a CD or DVD from an ISO image. Well the ISO burner in Windows 7 is just that very useful when you need it.</p>
<p style="TEXT-ALIGN: justify"><span style="color: #008000;"><strong>Biometric Device Management</strong><br />
</span>Windows 7 provides a basic framework for biometric devices, enabling manufacturers of these devices like fingerprint readers to use this framework to develop their programs. This unified support will mean that these types of devices should be similar in operation.</p>
<p style="TEXT-ALIGN: justify"><span style="color: #008000;"><strong>Credential Manager</strong><br />
</span>This is a useful addition to the Windows 7 Utility Set, it allows you to store all your usernames and passwords in one place, and when you go to use a website or network share the credential manager can login for you. Another useful feature is that your password vault can be backed up and restored should you ever have a problem</p>
<p style="TEXT-ALIGN: justify"><span style="color: #008000;"><strong>Display projection Windows Mobility Centre</strong><br />
</span><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7display1.jpg"><img class="alignleft size-full wp-image-894" style="margin: 5px; border-width: 0px;" title="w7display" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7display1.jpg" alt="w7display" width="114" height="55" /></a>If you give lots of presentations, you&#8217;ll welcome a new tool in Windows 7 that makes it easy for you to display your Windows 7 portable computer&#8217;s desktop on a projector. Just press the Windows logo key + P and you&#8217;ll see the pop-up box this will take you through a wizard to get you connected.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Windows Mobility Centre</span><br />
</strong><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7mobility.jpg"><img class="alignleft size-full wp-image-895" style="margin: 0px 5px; border-width: 0px;" title="w7mobility" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7mobility.jpg" alt="w7mobility" width="158" height="82" /></a>This is a blend of the Windows Sync Centre and Power settings, giving information on screen brightness, battery capacity, secondary monitors, wireless networking etc. Some of the sections can be adjusted to save power or adjust wireless networks that are connected.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">System Repair Disc<br />
</span></strong>The Vista Service Pack 1 betas included a new feature that let you easily create a system repair disc with a friendly graphical interface, but it was removed in the final release of SP1. Windows 7 restores this functionality, and enables a full image backup of the computer. This means that you can have a set of restore DVD&#8217;s to return your computer to a previous state.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Better backup utility</span><br />
</strong>Of course, previous versions of Windows included a backup utility, but this tool has been significantly improved in Windows 7. Vista&#8217;s backup program was user friendly but not very flexible. Windows 7 gives you more granular control over what you want to back up.<br />
You can invoke the &#8220;Backup and Restore&#8221; applet from Control Panel or by typing Backup in the Search box on the Start menu. You can back up your files to a local hard disk, a removable disk, a DVD, or another computer on the network. (You may need to provide credentials to access a network location.) Then, you can choose to back up libraries or individual folders.</p>
<p style="TEXT-ALIGN: justify"><strong><span style="color: #008000;">Task bar / Jump lists</span></strong><br />
<a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7task.jpg"><img class="alignleft size-full wp-image-900" style="margin: 5px; border-width: 0px;" title="w7task" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7task.jpg" alt="w7task" width="124" height="162" /></a>The Jump List feature is designed to provide you with quick access to the documents and tasks associated with applications. You can think of Jump Lists like little application-specific Start menus. Jump Lists can be found on the application icons that appear on the Taskbar when an application is running or on the Start menu in the recently opened programs section. Jump Lists can also be found on the icons of applications that have been specifically pinned to the Taskbar or the Start menu. The task bar has had some changes to it and in many ways is looks like the Apple Mac Dock, but does include some further enhancements. They include larger icons to allow the new features to be seen clearly. One of the new features is the inclusion of a progress bar built in to the programs running on the task bar. So if you are downloading a file in Internet Explorer then the icon will show the progress. Shortcuts can also be &#8220;pinned&#8221; to the taskbar allowing quick and easy access to them.</p>
<p style="TEXT-ALIGN: justify">Windows 7, like previous versions of Windows Operating Systems come in different versions, for the home, business and extreme users, below is the details of the features that come with each of these versions.</p>
<p style="TEXT-ALIGN: justify"> </p>
<h2 style="TEXT-ALIGN: justify"><span style="color: #008000;">Windows 7 versions</span></h2>
<p style="TEXT-ALIGN: justify">There are 3 main versions that will be offered by Microsoft from launch day the 22nd October 2009 they are Business, Home Premium and Ultimate below is a summary of the components of each of these versions.</p>
<p style="TEXT-ALIGN: justify"> </p>
<p style="TEXT-ALIGN: justify"><strong>Windows 7 &#8211; Home Premium</strong></p>
<ul>
<li>
<div style="TEXT-ALIGN: justify"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7home.jpg"><img class="size-full wp-image-896 alignleft" style="margin: 0px 20px; border-width: 0px;" title="Windows 7 Home Premium" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7home.jpg" alt="Windows 7 Home Premium" width="87" height="95" /></a>Available worldwide, to OEMs and in retail</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Includes Aero UI tweaks</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Features multi-touch capabilities – on Touch screens<br />
Adds &#8220;premium&#8221; games</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds media capabilities (Media Center, DVD playback, DVD creation, etc.)</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Can create home network groups</div>
</li>
</ul>
<p style="TEXT-ALIGN: justify">  </p>
<p style="TEXT-ALIGN: justify"><strong>Windows 7 &#8211; Professional</strong></p>
<p style="TEXT-ALIGN: justify"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7pro.jpg"><img class="alignleft size-full wp-image-897" style="margin-left: 20px; margin-right: 20px; border-width: 0px;" title="windows 7 pro" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7pro.jpg" alt="windows 7 pro" width="87" height="95" /></a>Available worldwide, to OEMs and in retail</p>
<ul style="TEXT-ALIGN: justify">
<li>
<div style="TEXT-ALIGN: justify">Includes all features of Premium</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds enhanced networking capabilities (Remote Desktop host, domain support, offline folders, etc.)</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds Mobility Center</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds Presentation Mode &#8211; Profile configuration</div>
</li>
</ul>
<p style="TEXT-ALIGN: justify"> </p>
<p style="TEXT-ALIGN: justify"><strong>Windows 7 &#8211; Ultimate</strong></p>
<p style="TEXT-ALIGN: justify"><a href="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7ultimate1.jpg"><img class="alignleft size-full wp-image-899" style="margin-left: 20px; margin-right: 20px; border-width: 0px;" title="w7ultimate1" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/11/w7ultimate1.jpg" alt="w7ultimate1" width="87" height="95" /></a>Limited OEM and retail availability</p>
<ul>
<li>
<div style="TEXT-ALIGN: justify">Includes all features of Professional</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds Branch Cache &#8211; Branch Office file store</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds Direct Access &#8211; Transparent tunnelling to Head Office</div>
</li>
<li>
<div style="TEXT-ALIGN: justify">Adds BitLocker &#8211; Drive Encryption</div>
</li>
</ul>
<p style="TEXT-ALIGN: justify"><strong></strong> </p>
<p style="TEXT-ALIGN: justify"> </p>
<h2 style="TEXT-ALIGN: justify"><span style="color: #008000;">Windows 7 updates</span></h2>
<p style="TEXT-ALIGN: justify">If you wish to purchase an upgrade version of Windows 7 for your Vista Operating system and you live in the Euro Zone, you are out of luck. Due to legal wrangling with the EU Commission, Microsoft will not offer any upgrade pricing or product. Also they are not shipping Internet Explorer with Windows 7 within the Euro Zone for the same reason. This will affect over half a billion people. This means that people who want to install Windows 7 on an existing system will have to backup their user data and do a clean install, and then restore your data.<br />
Compatibility issues &#8211; Microsoft have thought of the users who still have programs that don&#8217;t work well with Windows 7. XP Mode is essentially a Windows XP PC inside Windows 7. So when you want to run those old programs you can use this XP machine to do this quickly and easily.<br />
So we originally asked is Windows 7 ready for you? Well the answer is probably yes, in fact when you buy your next new pc or laptop it will be pre-installed on it. However those of you who want Windows 7 on an existing pc may be in for a painful installation. There is no upgrade path you can go down in the UK as mentioned above, so the only way to get Windows 7 on an existing PC is to buy the full version then wipe and install.</p>
<p style="TEXT-ALIGN: justify"><span style="color: #ff0000;"><strong>&#8220;Taking a backup of all your important data first of course.&#8221;</strong></span></p>
<p style="TEXT-ALIGN: justify">If you are still unsure what Windows 7 has to offer or if it is the right time for you, then please give us a call today on <span style="color: #008000;"><strong>02380 070 101</strong> </span>for a full, confidential and without-obligation discussion of your needs.</p>
<p style="TEXT-ALIGN: justify"> </p>
<h6 style="TEXT-ALIGN: justify"><span style="color: #c0c0c0;">This Article is only the opinion of Century IT Services LLP. All features mentioned were correct at time of writing we take no responsibility for issues arising through incorrect planning, installation or incompatibility with other applications.</span></h6>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/11/windows-7-is-it-ready-for-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Proactive Monitoring 24&#215;7</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/09/proactive-monitoring-24x7/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/09/proactive-monitoring-24x7/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 08:30:24 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Proactive Monitoring 24x7]]></category>
		<category><![CDATA[Computer Maintenance]]></category>
		<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Computer Support]]></category>
		<category><![CDATA[Disaster Planning]]></category>
		<category><![CDATA[IT Services]]></category>
		<category><![CDATA[Microsoft Partner]]></category>
		<category><![CDATA[Microsoft Small Business Specialist]]></category>
		<category><![CDATA[Network Security]]></category>
		<category><![CDATA[QOS]]></category>
		<category><![CDATA[Server Security]]></category>
		<category><![CDATA[Server Support]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=608</guid>
		<description><![CDATA[&#160; Proactive Monitoring is the modern way to manage a computer network &#160; &#160; The traditional method of computer support or network support has always been Reactive, i.e. you notice a problem and then report it to your IT support company. &#160; &#160; Proactive Computer Support is the modern way to manage your computer network. [...]]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<h2 style="text-align: center;"><object width="425" height="350" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="src" value="http://www.century-it.co.uk/images/supportoptions/plus.swf" /><embed width="425" height="350" type="application/x-shockwave-flash" src="http://www.century-it.co.uk/images/supportoptions/plus.swf" /></object></h2>
<p style="text-align: center;">
<h4 style="text-align: center;"><span style="color: #008000;">Proactive Monitoring is the modern way to manage a computer network</span></h4>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>The traditional method of computer support or network support has always been Reactive, i.e. you notice a problem and then report it to your IT support company.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Proactive Computer Support is the modern way to manage your computer network. A properly monitored, proactive computer network service can help you cut costs by identifying problems or issues before they affect your business for example would you know if :-</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<ul style="text-align: left;">
<li><span style="color: #008000;">Backups are Failing</span></li>
</ul>
<div><span style="color: #008000;"> </span><span style="color: #008000;"> </span></div>
<ul style="text-align: left;">
<li><span style="color: #008000;">Anti Virus software not updating on ALL computers</span></li>
</ul>
<div><span style="color: #008000;"> </span> <span style="color: #008000;"> </span></div>
<ul style="text-align: left;">
<li><span style="color: #008000;">Web site is not online or available</span></li>
</ul>
<div><span style="color: #008000;"> </span> <span style="color: #008000;"> </span></div>
<ul style="text-align: left;">
<li><span style="color: #008000;">Server running out of disk space</span></li>
</ul>
<div><span style="color: #008000;"> </span></div>
<ul style="text-align: left;">
<li><span style="color: #008000;">Server Hard Disk failure</span></li>
</ul>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h5>Wouldn&#8217;t you like to know if your computer network had problems before they affect your business?</h5>
<p>&nbsp;</p>
<p><strong> </strong></p>
<h3>Proactively Monitored Network checks</h3>
<p><img class="alignright size-medium wp-image-693" title="drive-space" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/08/drive-space-300x132.jpg" alt="drive-space" width="306" height="141" /></p>
<ul>
<li>
<pre><span style="color: #008000;">Backup Monitoring</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Server Disk Health</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Disk Space Monitoring</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Exchange Store Monitoring</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Anti Virus Checks</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Performance Monitoring</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Web Site Monitoring</span></pre>
</li>
<li>
<pre><span style="color: #008000;">Hacker Checks  </span></pre>
</li>
</ul>
<pre></pre>
<pre></pre>
<pre></pre>
<h3>Asset Tracking</h3>
<p>Another benefit of Proactive Monitoring is the Asset Tracking which can provide you with a monthly list of all computers and servers on your network along with their hardware specifications and serial numbers? Such information can help you identify old or problem machines so you can plan at budget times for upgrades and replacements, after all no one like those unexpected expenses.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><strong></strong> <img class="size-medium wp-image-690 aligncenter" title="asset tracking" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/08/asset-300x59.jpg" alt="asset tracking" width="380" height="85" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>Network Security</h3>
<p>Installing the monitoring software client is easy, safe and secure using the latest https encrypted technology to pass critical alerts back to our monitoring system, and you won&#8217;t need to degrade your existing firewall security by opening any additional ports or pin holes.</p>
<p><strong></strong></p>
<p><strong></strong></p>
<p>&nbsp;</p>
<h3>Monthly Reports</h3>
<p>Customers on our Proactive Monitoring service (Century Plus) receive monthly reports which uses our unique traffic light system so you can quickly identify problems or issues that have occured. Monthly reports include:-</p>
<p>&nbsp;</p>
<ul>
<li>Server Tape Backup history</li>
<li>Anti Virus update history</li>
<li>Disk Space &amp; Historical usage</li>
<li>SPAM detection statistics</li>
<li>Server Physical Disk Health</li>
<li>List of support calls logged in calendar month</li>
<li>List of Hardware Assets including specification</li>
</ul>
<p style="text-align: center;">
<p style="text-align: center;">
<p style="text-align: center;"> <img class="size-medium wp-image-697 aligncenter" title="computer support" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/08/calls-logged-300x63.jpg" alt="computer support" width="403" height="111" /></p>
<h3></h3>
<h3></h3>
<h3></h3>
<h3></h3>
<h3><span style="color: #ff0000;">Would you like to know about that network problem before it impacted your ability to do business?</span></h3>
<h3></h3>
<p>&nbsp;</p>
<h3><span style="color: #ff0000;">Do you have that nagging worry that your backup probably hasn&#8217;t worked for some time?</span></h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #ff0000;">Contact Us to find out how our Proactive Monitoring Service &#8211; Century Plus can help your business. <span style="color: #0000ff;">(</span><a title="Click Here" href="http://www.century-it.co.uk/contactus/Information.asp" target="_blank"><span style="color: #0000ff;">click here</span></a><span style="color: #0000ff;">)</span></span></h3>
<h3></h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #ff0000;"><span style="color: #0000ff;"><span style="color: #008000;">C</span><span style="color: #008000;"><span style="color: #008000;">entury IT Services &#8211; Getting IT Right</span><br />
<span style="color: #000000;">P</span></span><span style="color: #000000;">roviding Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire<br />
</span></span></span></h3>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2009/09/proactive-monitoring-24x7/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When I delete files from my hard disk is it really deleted or can someone access it?</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/07/when-i-delete-data-is-it-really-deleted-or-can-someone-access-it/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/07/when-i-delete-data-is-it-really-deleted-or-can-someone-access-it/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 14:02:57 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Is there a way to securely delete my files?]]></category>
		<category><![CDATA[3CX Partner]]></category>
		<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Computer Maintenance]]></category>
		<category><![CDATA[Computer Support]]></category>
		<category><![CDATA[Disaster Planning]]></category>
		<category><![CDATA[IT Services]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Microsoft Partner]]></category>
		<category><![CDATA[Microsoft Small Business Specialist]]></category>
		<category><![CDATA[Server Support]]></category>
		<category><![CDATA[VoIP Telephone Systems]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=76</guid>
		<description><![CDATA[Were you aware that when you delete files from your computer that the files are not really deleted and can be undeleted? Defragmenting your hard disk after deleting files or rebooting your computer will make no difference. &#160; Some companies, when disposing of their IT assets don&#8217;t even bother erasing the contents of their computer [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-176" title="Computer support, network support" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000006308318small-300x300.jpg" alt="istock_000006308318small" width="228" height="206" />Were you aware that when you delete files from your computer that the files are not really deleted and can be undeleted? Defragmenting your hard disk after deleting files or rebooting your computer will make no difference.</p>
<p>&nbsp;</p>
<p>Some companies, when disposing of their IT assets don&#8217;t even bother erasing the contents of their computer or server hard disks, or ensuring their IT support company properly erases the contents.</p>
<p>&nbsp;</p>
<p>There has been a lot of bad press recently about hard disks, computers and servers being sold on EBay, found in computer auctions or sold on from companies which recycle computers. This IT equipment has been found to still contain the previous owner&#8217;s data and the data is still readable by the new owners!</p>
<p><img class="size-medium wp-image-177 alignleft" style="margin-top: 10px; margin-bottom: 10px;" title="computer problems" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000002377678small-300x228.jpg" alt="computer problems" width="300" height="228" /></p>
<p>Basically this occurs because when you delete a file from your computer, only the information which maps the location of the file on the hard disk is erased, the location of the file still exists and the file still exists. These files can be retrieved using a range of readily available software titles on the internet or from your local computer shop. Undelete or un-erase software programs basically search the hard disk for files which can be undeleted and restore the &#8216;bookmark&#8217; or location information so the files can be accessed again.</p>
<p>&nbsp;</p>
<p>When disposing of computers and servers, you should ensure that the hard disks are professionally wiped, this means that some specialist computer hardware or software is used to properly erase the contents of the hard disks. The contents are erased by writing a sequence of meaningless data to each area of the hard disk, often several times over, this is normally enough to stop the opportunists or even an experienced computer technician.  More intensive and a more complicated pattern of writes means the less likely a 3<sup>rd</sup> party will be able to see your data after you have disposed of the computers or servers.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/07/when-i-delete-data-is-it-really-deleted-or-can-someone-access-it/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Have you become a Zombie?</title>
		<link>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/01/how-to-stay-safe-online/</link>
		<comments>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/01/how-to-stay-safe-online/#comments</comments>
		<pubDate>Mon, 07 Jan 2008 20:40:23 +0000</pubDate>
		<dc:creator>Century IT Services</dc:creator>
				<category><![CDATA[Is your computer system a security risk?]]></category>
		<category><![CDATA[3CX Partner]]></category>
		<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Computer Maintenance]]></category>
		<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Computer Support]]></category>
		<category><![CDATA[Disaster Planning]]></category>
		<category><![CDATA[IT Services]]></category>
		<category><![CDATA[Microsoft Partner]]></category>
		<category><![CDATA[Microsoft Small Business Specialist]]></category>
		<category><![CDATA[Network Security]]></category>
		<category><![CDATA[QOS]]></category>
		<category><![CDATA[Server Security]]></category>
		<category><![CDATA[Server Support]]></category>
		<category><![CDATA[VoIP Telephone Systems]]></category>

		<guid isPermaLink="false">http://www.century-it.co.uk/itservices-itsupport-blog/?p=30</guid>
		<description><![CDATA[New computers or freshly wiped and reinstalled computers pose little or no threat to your online safety, it is not until you start surfing the internet, downloading files or perhaps receiving emails that you start to be at risk. The majority of people simply don&#8217;t realise or are unaware that the internet poses a security [...]]]></description>
			<content:encoded><![CDATA[<p>New computers or freshly wiped and reinstalled computers pose little or no threat to your online safety, it is not until you start surfing the internet, downloading files or perhaps receiving emails that you start to be at risk. The majority of people simply don&#8217;t realise or are unaware that the internet poses a security risk to your computer network and privacy.</p>
<p>&nbsp;</p>
<ul>
<li>Have you ever had an email from the bank asking for your passwords? Really?</li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Do you often get SPAM emails?<img class="alignright size-medium wp-image-203" title="computer bugs, computer viruses" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000006033008small-300x300.jpg" alt="computer bugs, computer viruses" width="248" height="249" /></li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Have you ever downloaded something from the internet?</li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Have you ever sent a private or sensitive email thinking no one would read it?</li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Ever surfed the internet and ended up at suspicious website?</li>
</ul>
<p>&nbsp;</p>
<ul>
<li>Ever received a funny joke email from a friend?</li>
</ul>
<p>&nbsp;</p>
<p>If you have answered yes to any one of the questions above then your computer security could be compromised!</p>
<p>&nbsp;</p>
<p>Banks never send <img class="size-medium wp-image-200 alignleft" style="margin: 20px;" title="IT support, computer support, network support" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000005092990medium-300x298.jpg" alt="IT support, computer support, network support" width="216" height="248" />emails asking you to confirm your account details; they already know your details and go to great lengths at sending you secure letters via the royal mail postal system. If you have mistakenly replied or given your details, I would suggest you urgently contact your bank.</p>
<p>&nbsp;</p>
<p>There are varying different types of SPAM emails, some maybe from legitimate companies you have registered your details with, e.g. suppliers, partners or customers. These emails, although they maybe flagged as SPAM or potential SPAM by your computer system, are probably only being sent to you after you consented to be included on mailing lists.</p>
<p>&nbsp;</p>
<p>You may receive other emails which include subjects such as Rolex watches, Viagra or online chemists, these are probably SPAM and you should be careful opening these emails or clicking on links or attachments.</p>
<p>&nbsp;</p>
<p>If you click on one of these links, many things can happen, you could inadvertently:-<img class="alignright size-medium wp-image-212" title="sypware, malware, key loggers, viruses " src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/thumbnail-250x300.jpg" alt="sypware, malware, key loggers, viruses " width="187" height="212" /></p>
<p>&nbsp;</p>
<ul>
<li>Download and install a Trojan horse</li>
<li>Install a Malware program</li>
<li>Install a Key loggers</li>
<li>Install Spyware</li>
</ul>
<p>&nbsp;</p>
<p>[For information on the above see our blog article]</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>A lot of people think that they can send a private email and it will remain private as long as no one looks over their shoulder before they hit the send button, this is very important misconception.</p>
<p>&nbsp;</p>
<p>The ability to send a letter electronically via Email has become a major convenience to many people. Before the w<img class="size-medium wp-image-206 alignleft" style="margin: 20px;" title="email delivery, email systems" src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000006265614xsmall-300x225.jpg" alt="email delivery, email systems" width="202" height="145" />ide take up of Email, historically we would have sent letters via the Royal Mail postal system, secure in the knowledge that the letter would not be opened until it was received by the recipient.</p>
<p>&nbsp;</p>
<p>In the electronic world, as your email travels from source to destination it travels through many computer systems, people can intercept, read your emails, take copies, tamper with them or even forward them to someone else without your knowledge.</p>
<p>&nbsp;</p>
<p>I have been in the IT industry for many years and have seen many things; a couple of recent notable events were two separate, unrelated email correspondences from a Solicitor and an Accountant, both obviously containing private and sensitive information. It made me pause to consider whether my data protection rights were being violated and if the Accountant or Solicitor were aware of the dangers. As a rule you should not send private or sensitive emails as they will not be private for long!</p>
<p>&nbsp;</p>
<p>Were you aware that a lot of jokes forwarded by your friends and family, even if they are Excel or Word documents can contain macro viruses?</p>
<p> <img class="size-medium wp-image-197  alignright" style="margin: 20px;" title="It security, IT assets, IT audit, " src="http://www.century-it.co.uk/itservices-itsupport-blog/wp-content/uploads/2009/05/istock_000000876063small-200x300.jpg" alt="It security, IT assets, IT audit, " width="200" height="300" /></p>
<p>Most people are aware that Internet Explorer records a history of which websites you visit and when and then clears down the history when the information expires. Were you also aware that there is a hidden internet surfing history log which is not normally deleted, this logs contains the &#8216;forever log&#8217;, all the surfing history!</p>
<p>&nbsp;</p>
<p>Microsoft Internet Explorer 8 now includes a new feature called &#8220;In Private Browsing&#8221;. When you visit an online banking or other secure web site, would you want a record of where you went and how often you went there? The &#8220;In Private Browsing&#8221; options allows you to surf the internet more securely by preventing Internet Explorer from storing data about your browsing session. This includes cookies, temporary Internet files, history, and other data. Toolbars and extensions are disabled by default.</p>
<p>&nbsp;</p>
<p>When considering the subject of computer network security a holistic approach should be taken.  Properly installed and supported computer networks should have layered security; starting at the perimeter of the network, and ending with robust security policies on the user&#8217;s computers.</p>
<p><strong> </strong></p>
<p><span style="color: #339966;"><strong>Century IT Services</strong> offer a range of support options to suit different types of business and budgets. We are particularly skilled in fault finding on some of the most troublesome computer networks.</span></p>
<p>&nbsp;</p>
<h4><span style="color: #339966;">Do you know what software is installed on your computer systems?</span></h4>
<h4> </h4>
<h4> </h4>
<h3><span style="color: #339966;">Century IT Services &#8211; Getting IT Right<br />
<span style="color: #000000;">Providing Computer Support &amp; Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex &amp; Berkshire</span><br />
</span></h3>
]]></content:encoded>
			<wfw:commentRss>http://www.century-it.co.uk/itservices-itsupport-blog/index.php/2008/01/how-to-stay-safe-online/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

