Century IT blog

Online Data Backup

October 15th, 2009

90% of businesses that found themselves without data for 10 days or more filed for bankruptcy inside 2 years*


 Backup Problems - Need IT Support

Many businesses know that without the ‘Company Data’ there is no business, but many still take the risk and don’t check their backups daily or perform any test data restores.

Businesses that experience data loss soon find themselves with an interruption to their business whilst data recovery methods are explored. The risk is never worth the cost, lost ‘company data’ simply can’t be replaced


What can be done?

  • Ensure your computer network is Proactively Monitored
  • Get your I.T Support Company to test your backups regulary
  • Take a secondary backup using an Online Data Vault




Proactive monitoring can help prevent interruption to business by identifying problems before they affect your business, for example flagging alerts for failed backups.

Testing backups on a regular basis can help ensure that data can indeed by restored from supposedly good backups.

Taking secondary backups helps reduce the risk of data loss should a failure occur, there is an old adage that you can’t have too many backups!



Making backups to an Online Data Vault using a fully encrypted Internet connection to a secure location has many advantages :-


20,000 Laptops are lost or stolen every year

20,000 Laptops are lost or stolen every year

  • Your data is guaranteed safe and secure


  • It’s quick and easy to set up
  • It’s affordable and reduces costs
  • Being fully automated it eliminates human error
  • Restoring data is quick and easy
  • Scalable solutions for all sizes of business




Having a secondary system of backups to restore from in the event of a disaster situation gives business owners peace of mind that their business critical data is always safe and available.


How Does Online Data Backup Work?

1) Any online data backup solution assumes you have an internet connection and that you have at least ADSL, DSL or Cable.

2) You normally install some specialist backup software on the machine that hold the data you want to backup

3) You choose what types of data you can backup

4) You schedule the Online Data Backup software to backup at a time which is convienient to you

5) A backup of your selected data is made to the Online Data Backup Provider



What Should I Look for When Choosing an Online Backup Solution?

 1) Transferring your data across the Internet is normally not secure, you need to make sure that the Online Data Backup Provider uses secure encryption technologies to secure you data as it travels over the internet to stop unauthorised interception.

2) An important consideration is also where will your data be stored, Online Data Backup providers would normally hold your data in a data centre, it would be in your best interest to find out if your data is being held within a U.K data centre or one in another country.

3) Find out if your data is stored at the data centre in an encrypted format and who else has access to your data.

4) What about in the event of a complete restore being needed? Downloading everything via your Internet connection will be compartively much slower than by your local tape backup. Does your Online Data Backup provider offer a Disaster Recovery Option? Can they deliver your data to you for restore, quickly?

5) Besides being able to back your files and folders, does your Online Data Backup provider provide the software to backup your Exchange email or SQL databases?



In summary, additional to the local data backups you would normally make as part of your I.T maintenance procedures, having a secondary backup of business critical data using an Online Data Backup provider is a sound choice.

Using an Online Backup Data Vault will help reduce the risk of data loss, it can be especially beneficial in any business continuity plan.



Dont Risk IT


Talk to us to find out how you can ensure your business critical data is also backed up to an Online Data Vault and we will offer you a Free 30 Day Trial.  (Contact Us)


Remember 90% of businesses that found themselves without data for 10 days or more filed for bankruptcy inside 2 years!



Century IT Services – Getting IT Right

Providing Computer Support & Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex & Berkshire

* Source – London Chamber of Trade & Commerce




Minstead Training I.T Modernisation

October 7th, 2009





Southampton based Century IT Services have recently helped The Minstead Training Project charity with a computer network installation and modernisation program which was successfully completed a few weeks ago.


The computer network project involved Century IT Services getting involved at the very beginning to understand Minstead’s needs and provide advice on IT systems.


Paul Marsh of Century IT Services says “we were more than happy to help out after being approached by The Minstead Training Project. We initially helped by providing IT consultancy services, specifying a computer system that would meet Minstead Training Project’s needs and importantly meeting modern legalisation.



Rick Burt, Martin Lenaerts, Darren Robertson, Roy Baker, Paul Marsh


This included modernising and improving existing systems whilst also employing new systems, software and securities measures as well as a secure remote and mobile working solution. As with any IT project, it was important that the modernisation was completed on time and to budget with minimal disruption to day to day operations as Minstead’s operations are a 24/7, 365 days a year service.”


Roy Baker, Finance Director at Minstead says “We are very satisfied with our IT System provided by Century IT Services and it actually goes beyond meeting our original requirements, is easy to administer and having received excellent training, again provided by Century IT Services. The benefits of the new system are being utilised by staff and students already – a great result!”


Century IT Services is providing ongoing computer and network support helpdesk services via remote connection and onsite arrangement.


The Minstead Training Project charity was founded in 1986 is situated in the New Forest (Hampshire), in the picturesque village of Minstead near Lyndhurst. It offers whole year round services in residential and day care and training in Work, Life and Social Skills to young people who have learning disabilities.



Minstead Staff, Minstead Students, Century IT Services (Southampton)


Photos taken by Carrie Bugg Photography


The Minstead Training Project
www.minsteadtt.org    www.furzey-gardens.org

Firewall service stopped because an application filter module C:\WINDOWS\system32\msvcrt.dll generated an exception code C0000005

October 5th, 2009

You may find you have intermittent Microsoft ISA Firewall crashes on a Microsoft Small Business Server 2003 Premium Edition that has Symantec Endpoint Protection and Symantec Backup Exec Installed.


When Symantec Backup Exec is backing up, an event is is displayed in the Application Event Viewer (see below) and users lose connectivity to the SBS 2003 server:-  

Event Type: Error
Event Source: Microsoft Firewall
Event Category: NoneMicrosoft Small Business Specialist
Event ID: 14057
Date: 29/09/2009
Time: 08:32:08
User: N/A
Computer: Server-SBS
The Firewall service stopped because an application filter module C:\WINDOWS\system32\msvcrt.dll generated an exception code C0000005 in address 77BC6F76 when function CompleteAsyncConnect was called. To resolve this error, remove recently installed application filters and restart the service.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



To resolve this problem you will need to add some exceptions to the Symantec Endpoint Protection Manager – Centralized  Exceptions Policies.

Add some exceptions to exclude Microsoft ISA Server data directories from being included in the Symantec Endpoint Realtime Scanning.



Symantec Endpoint Protection Manager Console




Symantec Endpoint Protection - Centralized Exceptions




Symantec Endpoint Protection - Exclude ISA Cache Folder





Symantec Endpoint Protection - Add Exception for ISA Log Folder




Century IT Services – Getting IT Right
Providing Computer Support & Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex & Berkshire.