Century IT blog

Outlook “Cannot create file” error when opening attachments

November 1st, 2008

Outlook 2007 displays an error message when opening an Excel attachment

“Cannot create file:” error


This can be caused by deleting the complete contents of your “Temporary Internet Files” folder. When you open an attachment in Outlook 2007, it uses a folder in the “Temporary InterneMicrosoft Small Business Specialistt Files” folder as a temporary store for ¬†the file attachment in Outlook.


To solve this problem, you will need to edit the registry, see below:-

Locate and click the following key in the registry using regedt32:Microsoft Partner

1) Make sure the path exists

2) Set the key to read-only for the user



Century IT Services – Getting IT Right
Providing Computer Support & Network Support to businesses in Hampshire, Dorset, Surrey, Wiltshire, Sussex & Berkshire