Some of the features of our phone solutions.

 

  • Call Logging – Reports can be produced for calls either from an extension or to a specific number.
  • Call queues - allow many lines to be held with your message prompts.
  • Call recording – Calls from extensions can be recorded by the phone system for use later.
  • CLI - caller line identification - allows you to see who is calling you before you lift the receiver.
  • DDI – Direct Dial In – An external phone number rings an extension directly 
  • DID – Direct Inward dialling – Same as DDI
  • Digital receptionist - can route calls through to the correct department with ease.
  • Exchange Unified Messaging (UM) – Microsoft (R) Exchange provides for Voice Mail in exchange mail.
  • Integrated fax server – Users can receive and send faxes using Windows (R) Computers
  • IP – Internet Protocol – The language that all computers use over the internet.
  • ISDN – Integrated Services Digital Network – Digital Lines supplied as 2 or 30, allows for clearer speech and more features like DDI
  • Music on hold – when you want to transfer a call music, or indeed an advert, is played to your caller.
  • Night Service – Allows ringing patterns to change at a particular time of the day. 
  • PBX - Private Branch eXchange - Is a telephone exchange that serves a business or office
  • PSTN – An analogue phone lines
  • Remote access or working from home is easily configured, allowing calls to be made and received from anywhere you are. 
  • SIP – Session Initiation Protocol – Allows different types of IP Telephony to communicate seamlessly 
  • Voice mail integrated with email - means that when a message is left for you an email is sent to your chosen email address.
  • VoIP - Voice-over-Internet protocol – Used by all IP Telephones to make calls over the internet.
  • VOIP enabled - giving you the power of the internet to communicate easily to you customers

 

Some of the services above require other connections and services to work, please contact us for more information.